Comparison Summary
This comparison report of Clientsuccess vs. workbooks.com is based on a specific set of business needs and context. The comparison uses 6472 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Clientsuccess and workbooks.com
Clientsuccess belong to a category of solutions that help Help Desk, whereas workbooks.com belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Clientsuccess covers Engagement Management with E-Mail, Training & Onboarding, Sales Document Management with E-Mail, Coaching, etc.
workbooks.com focuses on Sales Document Management, Engagement Management, Lead Tracking, Contact List Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
ClientSuccess: Customer Success Management Software
Workbooks | A platform to manage your business, designed and priced for the mid-market
Age
2014
Financials
SEED
SEED
Business Need
Total Processes
(we found evidences for)
63
79
Total Goals
(we found evidences for)
14
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Scale best practices
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Increase customer life time value
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Improve ROI
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Establish thought leadership
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Grow market share
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Improve stakeholder relations
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Improve consistency
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Improve efficiency
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Improve digital and social presence
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Manage risk
- See 11 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Grow market share
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Improve efficiency
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Scale best practices
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Build brand awareness
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Improve stakeholder relations
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Improve consistency
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Improve visibility
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Improve brand engagement
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Enter new markets internationally or locally
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Launch new products
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Improve digital and social presence
- See 13 more
Top Channels
Channels Used
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e-mail
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phone calls
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mobile
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offline
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website
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channel partners
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trade shows
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promotions
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user generated content
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blogs
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mobile app
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point of sale
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video
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on premises
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social media
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events
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chat
- See 14 more
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e-mail
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phone calls
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mobile
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offline
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website
-
channel partners
-
trade shows
-
promotions
-
user generated content
-
blogs
-
mobile app
-
point of sale
-
video
-
on premises
-
social media
-
events
-
chat
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High