Product and Vendor News

Customer stories

Product Business Settings

workbooks.com is popular in Financial Services, Computer Software, and Non-Profit Organization Management industries and is widely used by Small Business, Mid Market, and Enterprise.

workbooks.com Product Overview

Workbooks offers a free interactive CRM demo with no login required. It is an affordable, feature-rich CRM tailored to boost business efficiency.

How satisfied the customers are with workbooks.com use-cases

Reviews

"Although Spreadsheets Seemed Adequate at First, as Our Business Grew, It Became Apparent That We Needed a More Centralised System to Streamline Our Processes." - John Gillespie
"The Sales Staff Dragged Their Feet Initially but After 2-3 Weeks We Started Getting a Lot of Praise From the Team and Have Had Really Good Feedback. The Workbooks Team Have Been Very Efficient and Responsive. Workbooks Has Gone Above and Beyond and ...It’s Been a Great Relationship for Us." - Brett Kolinek

workbooks.com Customer Insights, Testimonials and Case Studies

How can workbooks.com optimize your Engagement Management Workflow?

How can workbooks.com enhance your Proposal & Quote Management process?

What benefits does workbooks.com offer for Contact List Management?

How does workbooks.com facilitate Lead Tracking?

How does workbooks.com facilitate Campaign Management?

What is workbooks.com?

Workbooks.com is a cloud-based Customer Relationship Management (CRM) solution that enables mid-market organisations to efficiently acquire, convert and retain customers. It helps small and midsize businesses to improve their business strategies and customer services.

Workbooks.com provides order management and fulfillment, invoicing and supplier management through data processing, enabling organizations to differentiate against the competition and run their business smoothly. Workbooks joins up the entire organisation around data and processes - promoting teamwork and collaboration, provides a single 360° view of customers, and the information is accessible anytime, anywhere.

Workbooks features include Marketing, Sales, Order processing, and Customer Service. It helps marketing departments run campaigns and generate more quality leads; it enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it empowers customer support teams to deliver exceptional service and drive customer satisfaction; and it extends beyond sales, marketing and customer support to include order management, fulfilment, invoicing and supplier management. Customers see their productivity increased, their operations streamlined, insightful decisions are made and the business is better equipped to differentiate against the competition.

What is workbooks.com used for?

workbooks.com is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Proposal & Quote Management and Contact List Management .

What are the top features of workbooks.com?

Recording, Dashboard and Personalization are some of the top features of workbooks.com.

Who uses workbooks.com?

workbooks.com is used by Financial Services, Computer Software and Non-Profit Organization Management among other industries.

What are workbooks.com alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and ClickUp are popular alternatives for workbooks.com.

Where is workbooks.com located?

workbooks.com is headquartered at 330 Roberts Street, Suite 402, East Hartford, CT 06108, United States.

11 buyers and buying teams have used Cuspera to assess how well workbooks.com solved their CRM needs. Cuspera uses 4450 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
workbooks.com testimonial

John Gillespie

Financial Controller

Capital Access Group

Although Spreadsheets Seemed Adequate at First, as Our Business Grew, It Became Apparent That We Needed a More Centralised System to Streamline Our Processes. Testimonial By John Gillespie
workbooks.com testimonial

Brett Kolinek

Director of Corporate Operations

Helen Brett

The Sales Staff Dragged Their Feet Initially but After 2-3 Weeks We Started Getting a Lot of Praise From the Team and Have Had Really Good Feedback. The Workbooks Team Have Been Very Efficient and Responsive. Workbooks Has Gone Above and Beyond and It’s Been a Great Relationship for Us. Testimonial By Brett Kolinek
workbooks.com testimonial

Jane Connors

Finance Director

Forum Of Private Business

We were very keen to move to a system we could use straight out of the Box. We wanted something that would need one or two tweaks rather Than the heavily customised system we were used to. We knew that using A system that was as near standard as possible would mean we’d be Able to keep it up to dat...e much more easily.

Testimonial By Jane Connors
CUSTOMERS TESTIMONIALS
workbooks.com testimonial

John Gillespie

Financial Controller

Capital Access Group

Although Spreadsheets Seemed Adequate at First, as Our Business Grew, It Became Apparent That We Needed a More Centralised System to Streamline Our Processes. Testimonial By John Gillespie
workbooks.com testimonial

Brett Kolinek

Director of Corporate Operations

Helen Brett

The Sales Staff Dragged Their Feet Initially but After 2-3 Weeks We Started Getting a Lot of Praise From the Team and Have Had Really Good Feedback. The Workbooks Team Have Been Very Efficient and Responsive. Workbooks Has Gone Above and Beyond and It’s Been a Great Relationship for Us. Testimonial By Brett Kolinek
workbooks.com testimonial

Jane Connors

Finance Director

Forum Of Private Business

We were very keen to move to a system we could use straight out of the Box. We wanted something that would need one or two tweaks rather Than the heavily customised system we were used to. We knew that using A system that was as near standard as possible would mean we’d be Able to keep it up to dat...e much more easily.

Testimonial By Jane Connors

Russell Finex - Manufacturing

Russell Finex switched from Salesforce to Workbooks to manage sales operations. The company wanted a better way to handle sales processes. Workbooks helped them improve sales management and efficienc...y. The new system made it easier for the team to track leads and close deals. Russell Finex saw better results after making the change.

Read on →

A leading life insurer - Insurance

Workbooks CRM helped a leading life insurer improve customer management. The insurer needed a CRM that fit their business needs. Workbooks provided a solution that matched their requirements. The ins...urer now has better control over customer data. They report improved efficiency in daily operations. The CRM supports their growth in the insurance sector.

Read on →

KTN - Information Technology And Services

Workbooks CRM helped KTN drive innovation and collaboration across the UK. KTN used the platform to manage relationships and track engagement. The CRM improved visibility and reporting for their team.... This led to better support for UK businesses and increased growth. KTN streamlined processes and enhanced communication using Workbooks.

Read on →

Rotary

Rotary switched from Salesforce to Workbooks. They wanted a better way to target their customers. Workbooks helped them improve their customer approach. Now they have a more focused way to reach thei...r customers. The change made their work easier.

Read on →

HT Law - Legal Services

HT Law needed a better way to manage their client information and cases. They used Workbooks for CRM and case management. This helped them keep all their data in one place. The new system made their ...work easier and more organized. They could find information faster and serve clients better.

Read on →

Datalex - Information Technology And Services - Medium

Workbooks CRM helped Datalex cut the time spent updating data by half. Datalex struggled with managing a growing customer database and running marketing campaigns. The old system made reporting and d...ata segmentation hard. Workbooks CRM streamlined data management and gave the marketing team tools to segment data, build lists, and track ROI. This improved efficiency and campaign management for Datalex.

Read on →

More of What You Need

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Peers used workbooks.com for engagement management and proposal & quote management

workbooks.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.28/5

Read Reviews (6)
Analytics

4.77/5

Read Reviews (86)
Custom Reports

3.88/5

Read Reviews (649)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.28/5

Read Reviews (6)
Analytics

4.77/5

Read Reviews (86)
Custom Reports

3.88/5

Read Reviews (649)

Software Failure Risk Guidance

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for workbooks.com

Overall Risk Meter

Low Medium High

Top Failure Risks for workbooks.com

Workbooks Online Limited News

Product
 

Workbooks Takes On CRM Giants With Plain-English AI

Workbooks has launched an AI-enabled CRM designed for mid-market companies, addressing the slow AI adoption in CRM systems. The platform offers seamless integration and actionable insights without the complexity of enterprise solutions. Key features include AI agents like Sales Coach and Research Agent, which provide tailored sales strategies and prospect scoring. The CRM operates natively within Workbooks, with future plans for broader integration.

Workbooks Online Limited Profile

Company Name

Workbooks Online Limited

Company Website

https://www.workbooks.com/

HQ Location

330 Roberts Street, Suite 402, East Hartford, CT 06108, United States

Employees

11-50

Social

Financials

SEED