workbooks.com Overview
Workbooks offers a free interactive CRM demo with no login required. It is an affordable, feature-rich CRM tailored to boost business efficiency.
Use Cases
Customers recommend Engagement Management, Proposal & Quote Management, Contact List Management, as the business use cases that they have been most satisfied with while using workbooks.com.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using workbooks.com.
workbooks.com Use-Cases and Business Priorities: Customer Satisfaction Data
workbooks.com's features include Recording, Dashboard, Personalization, etc. and workbooks.com support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also workbooks.com analytics capabilities include Analytics, and Custom Reports.
Reviews
"The Sales Staff Dragged Their Feet Initially but After 2-3 Weeks We Started Getting a Lot of Praise From the Team and Have Had Really Good Feedback. The Workbooks Team Have Been Very Efficient and Responsive. Workbooks Has Gone Above and Beyond and ...It’s Been a Great Relationship for Us." - Brett Kolinek
Peer review evidence (same sources as the product rating summary)
"...The ability to easily classify various client interactions and to set activities has been really useful in helping with following up with clients...." Peer review by James L, Business Development Executive, Research
"...The entire organisation can see customer history from initial contact through quoting to the sale and later support...." Peer review by Dave T., Automotive
"...Managing many clients simultaneously across a whole team, able to track client contact and update peers with progress...." Peer review by Aahad A, Consultant, Research
workbooks.com, Less Annoying CRM, ClickUp, Freshsales, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for workbooks.com
Top Industries
- Financial Services
- Computer Software
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
workbooks.com is popular in Financial Services, Computer Software, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.
workbooks.com Customer wins, Customer success stories, Case studies
How efficiently Does workbooks.com manage your Engagement Management?
How does workbooks.com facilitate Proposal & Quote Management?
What Are the key features of workbooks.com for Contact List Management?
What Are the key features of workbooks.com for Lead Tracking?
How can workbooks.com enhance your Campaign Management process?
11 buyers and buying teams have used Cuspera to assess how well workbooks.com solved their CRM needs. Cuspera uses 4450 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Sales Staff Dragged Their Feet Initially but After 2-3 Weeks We Started Getting a Lot of Praise From the Team and Have Had Really Good Feedback. The Workbooks Team Have Been Very Efficient and Responsive. Workbooks Has Gone Above and Beyond and It’s Been a Great Relationship for Us. Testimonial By Brett Kolinek |
|
Although Spreadsheets Seemed Adequate at First, as Our Business Grew, It Became Apparent That We Needed a More Centralised System to Streamline Our Processes. Testimonial By John Gillespie |
|
This Process Became Too Arduous and Time-consuming So We Wanted a System That Could Hold All of the Data and Enable Us to Quickly Find the Right People When We Needed to. Testimonial By Clive Stelfox |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brett Kolinek Director of Corporate Operations Helen Brett |
The Sales Staff Dragged Their Feet Initially but After 2-3 Weeks We Started Getting a Lot of Praise From the Team and Have Had Really Good Feedback. The Workbooks Team Have Been Very Efficient and Responsive. Workbooks Has Gone Above and Beyond and It’s Been a Great Relationship for Us. Testimonial By Brett Kolinek |
|
John Gillespie Financial Controller Capital Access Group |
Although Spreadsheets Seemed Adequate at First, as Our Business Grew, It Became Apparent That We Needed a More Centralised System to Streamline Our Processes. Testimonial By John Gillespie |
|
Clive Stelfox Head of Client Relationship Management Multrees |
This Process Became Too Arduous and Time-consuming So We Wanted a System That Could Hold All of the Data and Enable Us to Quickly Find the Right People When We Needed to. Testimonial By Clive Stelfox |
Rotary Corporation - Consumer Goods - Large
Forum Events - Events Services
IR Media - Media & Publishing
TCMM Shutter Group - Manufacturing - Medium
Eilersen - Manufacturing
More of What You Need
Frequently Asked Questions(FAQ)
for workbooks.com
What is workbooks.com?
Workbooks.com is a cloud-based Customer Relationship Management (CRM) solution that enables mid-market organisations to efficiently acquire, convert and retain customers. It helps small and midsize businesses to improve their business strategies and customer services.
Workbooks.com provides order management and fulfillment, invoicing and supplier management through data processing, enabling organizations to differentiate against the competition and run their business smoothly. Workbooks joins up the entire organisation around data and processes - promoting teamwork and collaboration, provides a single 360° view of customers, and the information is accessible anytime, anywhere.
Workbooks features include Marketing, Sales, Order processing, and Customer Service. It helps marketing departments run campaigns and generate more quality leads; it enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it empowers customer support teams to deliver exceptional service and drive customer satisfaction; and it extends beyond sales, marketing and customer support to include order management, fulfilment, invoicing and supplier management. Customers see their productivity increased, their operations streamlined, insightful decisions are made and the business is better equipped to differentiate against the competition.
What is workbooks.com used for?
What are the top features of workbooks.com?
Who uses workbooks.com?
What are workbooks.com alternatives?
Where is workbooks.com located?
Peers used workbooks.com for engagement management and proposal & quote management
workbooks.com Competitors
workbooks.com Features
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- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (86) |
| Custom Reports | Read Reviews (649) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (86) |
| Custom Reports | Read Reviews (649) |
Software Failure Risk Guidance
?for workbooks.com
Overall Risk Meter
Top Failure Risks for workbooks.com
Workbooks Online Limited News
Workbooks wins PPA Tech Partner of the Year
Workbooks has been awarded the PPA Tech Partner of the Year, recognized for its strong client relationships, excellent retention rates, and customer-focused approach. The award highlights Workbooks' ability to help publishing teams streamline their software and leverage data to enhance subscriptions, event revenue, and advertiser relationships.
ISG name Workbooks CRM as an Exemplary Provider for customer experience
Workbooks CRM has been recognized by ISG as an Exemplary Provider for customer experience, achieving the highest performance score of 15.4% and a B++ grade. This accolade highlights Workbooks' commitment to delivering superior customer support, responsive service, and successful implementations. The recognition underscores Workbooks' focus on providing clear, user-friendly CRM solutions without hidden complexities or costs.
BGF invests 16.6m in Workbooks to accelerate growth of its No-BS CRM platform
BGF has invested 16.6m in Workbooks to enhance its CRM platform's growth. The funding will accelerate go-to-market strategies and product development, focusing on integrated workflows across sales, operations, and finance. Workbooks aims to expand its US presence while maintaining its customer-first approach. BGF will hold a minority stake and a board seat.
Workbooks Takes On CRM Giants With Plain-English AI
Workbooks has launched an AI-enabled CRM designed for mid-market companies, addressing the slow AI adoption in CRM systems. The platform offers seamless integration and actionable insights without the complexity of enterprise solutions. Key features include AI agents like Sales Coach and Research Agent, which provide tailored sales strategies and prospect scoring. The CRM operates natively within Workbooks, with future plans for broader integration.
Workbooks Online Limited Profile
Company Name
Workbooks Online Limited
Company Website
https://www.workbooks.com/HQ Location
330 Roberts Street, Suite 402, East Hartford, CT 06108, United States
Employees
11-50
Social
Financials
SEED
