Comparison Summary
This comparison report of Close CRM vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 5375 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Close CRM and Blackbaud eTapestry
Close CRM, Blackbaud eTapestry, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.
Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
"In my past CRMs, I had to export the data into a spreadsheet to get the reports I needed. It was unnecessary manual work. Close’s reporting features are the opposite of that experience—they streamline our daily sales reporting processes, save us a T...ON of time and money, and help us motivate our teams. " - Andy Flowe
"We never have a minute to spare with our lifesaving agenda, so having the right tools is really important. " - Jennifer Schmitt
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than Close CRM for
Software Failure Risk
About
Inside Sales Software CRM with Calling & Emailing
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Age
2013
1981
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
89
55
Total Goals
(we found evidences for)
12
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve internal communications
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Improve ROI
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Increase customer life time value
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Build brand awareness
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Manage risk
- See 9 more
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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phone calls
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social media
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website
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video
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print media
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magazine
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promotions
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chat
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point of sale
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omnichannel
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Slack
- See 11 more
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e-mail
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offline
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causes and charity
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phone calls
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social media
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website
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video
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print media
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magazine
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promotions
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chat
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point of sale
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omnichannel
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Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High