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Close CRM vs C2CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Close CRM vs. C2CRM is based on a specific set of business needs and context. The comparison uses 3082 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and C2CRM

Close CRM, C2CRM, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

C2CRM focuses on Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.

"So much friendlier and more streamlined than many CRMs. It has a lot of flexibility for power users, but not at the cost of regular users' ability to just get work done. The new reporting is also great, way more customizable and more visually clear ...and informative at the same time. Keep up the great work! " - Jackson E.

"Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department sp...ends less time generating custom reports by request. " - Doug

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than C2CRM for

Software Failure Risk

  • low

logo C2CRM

Focus area

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

Flexible CRM that manages client relationships throughout the sales cycle.

Age

2013

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

89

43

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



generation of new leads



contact list management



training & onboarding


sales document management

contract management

proposal & quote management



pipeline management



knowledge management


relationship management




account management



content management




products & pricelist management


social media management

social media analytics


conversion management


competitive intelligence




sales review & feedback


customer feedback management


lead qualification


campaign management







rating and review management


business development




motivation management


helpdesk management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • newsletter

  • offline

  • on premises

  • phone calls

  • user generated content

  • blogs

  • website

  • See 7 more
  • mobile

  • e-mail

  • mobile app

  • newsletter

  • offline

  • on premises

  • phone calls

  • user generated content

  • blogs

  • website

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting