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Close CRM vs Copper: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Close CRM low Failure Risk for Copper medium
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Comparison Summary

This comparison report of Close CRM vs. Copper is based on a specific set of business needs and context. The comparison uses 7272 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and Copper

Close CRM, Copper, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

Copper focuses on Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking, Lead Management, etc.

"With the Close Starter Plan, we're able to keep track of hundreds of deals and clients over the span of multiple months while simultaneously unifying our team's communication. " - Nick Parker

"Thanks to Copper, we can easily find and look back at email conversations, each other's notes, and even create custom fields for questions asked to make sure we're getting a full picture of the candidate. " - Caroline Yeager

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than Copper for

Software Failure Risk

  • low

logo Copper

Focus area

Copper is better than Close CRM for

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

Copper | CRM Software Built for Google & G-Suite

Age

2013

Financials

SEED

Business Need

Total Processes
(we found evidences for)

89

89

Total Goals
(we found evidences for)

12

13

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (136)

Read Reviews (186)

engaging and following up

Read Reviews (120)

Read Reviews (151)

engaging with scheduling & cadence

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (116)

Read Reviews (19)

call recording

Read Reviews (80)

Read Reviews (8)

call searching

Read Reviews (4)

Read Reviews (0)

call analytics

Read Reviews (4)

Read Reviews (0)

meeting management

Read Reviews (2)

Read Reviews (9)

communication management

Read Reviews (102)

Read Reviews (96)

sending & publishing communications

Read Reviews (68)

Read Reviews (33)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (54)

workflow management

Read Reviews (73)

Read Reviews (76)

lead management

Read Reviews (68)

Read Reviews (79)

generation of new leads

Read Reviews (42)

Read Reviews (68)

contact list management

Read Reviews (32)

Read Reviews (138)

creating contact list

Read Reviews (1)

Read Reviews (9)

training & onboarding

Read Reviews (26)

Read Reviews (30)

sales document management

Read Reviews (22)

Read Reviews (32)

contract management

Read Reviews (11)

Read Reviews (17)

proposal & quote management

Read Reviews (7)

Read Reviews (8)

pipeline management

Read Reviews (12)

Read Reviews (30)

knowledge management

Read Reviews (9)

Read Reviews (0)

relationship management

Read Reviews (9)

Read Reviews (30)

account management

Read Reviews (6)

Read Reviews (16)

content management

Read Reviews (6)

Read Reviews (2)

content curation

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (4)

Read Reviews (3)

social media management

Read Reviews (4)

Read Reviews (12)

social media analytics

Read Reviews (3)

Read Reviews (10)

conversion management

Read Reviews (4)

Read Reviews (22)

competitive intelligence

Read Reviews (4)

Read Reviews (3)

sales review & feedback

Read Reviews (3)

Read Reviews (3)

customer feedback management

Read Reviews (3)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (2)

lead qualification

Read Reviews (3)

Read Reviews (14)

lead qualification: technographic

Read Reviews (1)

Read Reviews (7)

lead qualification: demographic

Read Reviews (1)

Read Reviews (3)

campaign management

Read Reviews (3)

Read Reviews (6)

rating and review management

Read Reviews (2)

Read Reviews (2)

business development

Read Reviews (2)

Read Reviews (32)

motivation management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (37)

relationship marketing

Read Reviews (1)

Read Reviews (2)

opportunity management

Read Reviews (1)

Read Reviews (24)

segmentation and targeting

Read Reviews (1)

Read Reviews (2)

discount management

Read Reviews (1)

Read Reviews (6)

promotion management

Read Reviews (1)

Read Reviews (6)

conference call management

Read Reviews (1)

Read Reviews (3)

follower management

Read Reviews (0)

Read Reviews (9)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting