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Close CRM vs Pipedrive: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Close CRM vs. Pipedrive is based on a specific set of business needs and context. The comparison uses 21458 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and Pipedrive

Close CRM, Pipedrive, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

Pipedrive focuses on Engagement Management with E-Mail, Lead Tracking, Lead Management, Sales Document Management with E-Mail, etc.

"Close has been gold for keeping on top of clients. I don't want my competitors to know about it! Sandor Kiss Wealth Management Advisor at iWealth " - Sandor Kiss

"We’re fortunate: we coordinate with the Bill & Melinda Gates Foundation, Brown University, a few places, to really make sure it’s not just an experience students enjoy, but that we're making the impact we think we are. And it turns out we are! And i...t turns out it is! So we had that momentum and about this time last year, when a lot of schools realized they weren’t coming back for spring semester, we saw a huge increase in the number of schools that came our way. " - Hunter Shelburne

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than Pipedrive for

Software Failure Risk

  • low

logo Pipedrive

Focus area

Pipedrive is better than Close CRM for

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

Sales CRM & Pipeline Management Software

Age

2013

2010

Financials

SEED

SERIES C

Business Need

Total Processes
(we found evidences for)

89

128

Total Goals
(we found evidences for)

12

20

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


communication management

sending & publishing communications

tracking & monitoring communications




generation of new leads



contact list management

creating contact list



training & onboarding


sales document management

contract management

proposal & quote management





knowledge management


relationship management




account management



content management




products & pricelist management


social media management

social media analytics


conversion management


competitive intelligence




sales review & feedback


customer feedback management

measuring customer satisfaction


lead qualification

lead qualification: technographic

lead qualification: demographic

lead qualification: firmographic


campaign management

campaign analytics







rating and review management


business development




motivation management



helpdesk management


opportunity management



segmentation and targeting


international marketing


discount management


promotion management


conference call management


lifetime value management


outbound marketing


trade show marketing


referral management


follower management



performance management




revenue cycle management


identify target customers


loyalty management

identify target customers


calendar management


touchpoint management


channel management



social media marketing



community building



payment management



subscription management


sales commission management



community marketing


advocacy management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Build brand awareness

  • Shorten ramp up time

  • Grow market share

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve navigation

  • Increase average basket value

  • Increase customer life time value

  • Improve digital and social presence

  • See 17 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • point of sale

  • social media

  • mobile app

  • on premises

  • chat

  • newsletter

  • promotions

  • games

  • video

  • user generated content

  • blogs

  • text SMS

  • Facebook

  • Slack

  • causes and charity

  • trade shows

  • support groups

  • LinkedIn

  • review sites

  • coupons

  • Amazon

  • events

  • channel partners

  • G2crowd

  • Skype

  • See 27 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • point of sale

  • social media

  • mobile app

  • on premises

  • chat

  • newsletter

  • promotions

  • games

  • video

  • user generated content

  • blogs

  • text SMS

  • Facebook

  • Slack

  • causes and charity

  • trade shows

  • support groups

  • LinkedIn

  • review sites

  • coupons

  • Amazon

  • events

  • channel partners

  • G2crowd

  • Skype

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting