Pipedrive Overview
Pipedrive excels in delivering a user-friendly CRM solution designed to boost sales and manage pipelines efficiently. Rated as a leading choice among users, it empowers sales teams to secure more qualified leads. Pipedrive’s intuitive interface focuses on simplifying deal closures, making it particularly appealing to small businesses aiming for growth. The platform integrates seamlessly with existing tools through its Marketplace, enhancing the tech stack without disrupting current workflows. A key differentiator is Pipedrive AI, which aids in optimizing the sales process, offering intelligent insights to refine strategies. Businesses can explore its capabilities risk-free with a 14-day trial, ensuring it meets their unique needs.
Use Cases
Customers recommend Engagement Management, Lead Tracking, Communication Management, as the business use cases that they have been most satisfied with while using Pipedrive.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipedrive.
Pipedrive Use-Cases and Business Priorities: Customer Satisfaction Data
Pipedrive works with different mediums / channels such as E-Mail. and Phone Calls.
Pipedrive's features include Personalization, Dashboard, Recording, etc. and Pipedrive support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Pipedrive analytics capabilities include Analytics, and Custom Reports.
Reviews
"I’m drowning in list of tools I use, so it is important for me to have a better functionality; more tools in one toolbox. Having CRM and email marketing in one tool has accelerated the preparation of campaigns, as there is no extra data export/impor...t necessary." - Viktors Pedcenko
Pipedrive, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.
Popular Business Setting
for Pipedrive
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Pipedrive Use Cases
What benefits does Pipedrive offer for Engagement Management?
What Are the key features of Pipedrive for Lead Tracking?
What benefits does Pipedrive offer for Communication Management?
How does Pipedrive facilitate Sales Document Management?
What makes Pipedrive ideal for Lead Management?
98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I’m drowning in list of tools I use, so it is important for me to have a better functionality; more tools in one toolbox. Having CRM and email marketing in one tool has accelerated the preparation of campaigns, as there is no extra data export/import necessary. Testimonial By Viktors Pedcenko |
|
We’re using some Google Sheets, so when we update them, Pipedrive gets updated too. The same goes with other third-party tools that we use; we just integrate anything related whenever we want to have information pushed into the CRM. It was an easy thing to do with Pipedrive; you have a lot of integ...rations. |
|
We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Viktors Pedcenko CEO Trainify |
I’m drowning in list of tools I use, so it is important for me to have a better functionality; more tools in one toolbox. Having CRM and email marketing in one tool has accelerated the preparation of campaigns, as there is no extra data export/import necessary. Testimonial By Viktors Pedcenko |
|
Brian Hadi Attarbashi CEO and Founder AI bees |
We’re using some Google Sheets, so when we update them, Pipedrive gets updated too. The same goes with other third-party tools that we use; we just integrate anything related whenever we want to have information pushed into the CRM. It was an easy thing to do with Pipedrive; you have a lot of integ...rations. |
|
Juho Koski Chief Operating Officer Zimple |
We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. |
Case Studies
CASE STUDY Lowlander Beer
CASE STUDY Tiffany Largie
CASE STUDY Top Tier Public Adjusters
CASE STUDY Spark Interact
CASE STUDY Raincatcher
CASE STUDY Y-Brush
Video
A Quick Demo of Pipedrive CRM
Frequently Asked Questions(FAQ)
for Pipedrive
What is Pipedrive?
Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.
The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.
The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.
What is Pipedrive used for?
What are the top features of Pipedrive?
Who uses Pipedrive?
What are Pipedrive alternatives?
Where is Pipedrive located?
Peers used Pipedrive for engagement management and lead tracking
Pipedrive Competitors
Pipedrive Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
Pipedrive Integrations
Pipedrive integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Pipedrive
Software Failure Risk Guidance
?for Pipedrive
Overall Risk Meter
Top Failure Risks for Pipedrive
Pipedrive News
Pipedrive named finalist at the SaaS Awards for Best SaaS Product for Small Business/SMEs | Pipedrive
Pipedrive has been named a finalist in the 2025 SaaS Awards for Best SaaS Product for Small Business/SMEs, recognizing its excellence in supporting small businesses with its sales CRM. The SaaS Awards celebrate top software solutions worldwide. Pipedrive's recent product updates include the launch of Pulse, a smart prospecting toolkit, and enhancements like Team Inbox and branched automations to boost sales team productivity.
Pipedrive recognized as Category Leader in construction CRM | Pipedrive
Pipedrive has been recognized as a Category Leader in construction CRM by GetApp, a Gartner company. This accolade highlights Pipedrive's ease of use, flexibility, and ability to adapt to industry-specific workflows, particularly in construction. Pipedrive's features, such as structured deal management and automation, help construction companies manage sales processes efficiently. The platform has earned an overall rating of 4.5 out of 5 on GetApp.
Pipedrive Launches Smart Prospecting Toolkit 'Pulse' and Revamps Plans ...
Pipedrive has launched 'Pulse,' a smart prospecting toolkit designed to help sales teams focus on high-priority leads through data enrichment, lead scoring, and nurturing. Additionally, Pipedrive introduced new pricing plans and enhancements like Team Inbox and branched automations to boost productivity and streamline communication. These updates aim to align with customer needs and enhance sales efficiency for small businesses.
Pipedrive Got a Lot More Powerful for Sales Teams - inkl
PandaDoc has launched a new CPQ (Configure, Price, Quote) solution designed specifically for Pipedrive. This integration enables sales teams to generate quotes, create contracts, and manage e-signatures directly within the Pipedrive CRM. The solution streamlines quoting by eliminating manual data entry and tool switching, keeping customer and deal data synchronized between PandaDoc and Pipedrive.
Pipedrive Profile
HQ Location
New York
Employees
501-1000
Social
Financials
SERIES C
