Pipedrive Overview
Pipedrive excels in delivering a user-friendly CRM solution designed to boost sales and manage pipelines efficiently. Rated as a leading choice among users, it empowers sales teams to secure more qualified leads. Pipedrive’s intuitive interface focuses on simplifying deal closures, making it particularly appealing to small businesses aiming for growth. The platform integrates seamlessly with existing tools through its Marketplace, enhancing the tech stack without disrupting current workflows. A key differentiator is Pipedrive AI, which aids in optimizing the sales process, offering intelligent insights to refine strategies. Businesses can explore its capabilities risk-free with a 14-day trial, ensuring it meets their unique needs.
Use Cases
Customers recommend Engagement Management, Lead Tracking, Communication Management, as the business use cases that they have been most satisfied with while using Pipedrive.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipedrive.
Pipedrive Use-Cases and Business Priorities: Customer Satisfaction Data
Pipedrive works with different mediums / channels such as E-Mail. and Phone Calls.
Pipedrive's features include Personalization, Dashboard, Recording, etc. and Pipedrive support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Pipedrive analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but ou...r Pipedrive is connected with our Google Suite to make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive." - Maneekorn Chumanee
Peer review evidence (same sources as the product rating summary)
"...These tools track email engagement and often present the data as a report. ..." Email Analytics Tool | Email Marketing Analytics
"...Really Simple to add Calls, deals and contacts Easy to use, input and track deals and deal progress...." Peer review by Moner Wicks, Computer Software
"...Pipedrive is great, because it help you find potential clients, saves time and effort, has 24/7 support and email tracking. . ...." Peer review by Joaquin C., owner , Construction
Pipedrive, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.
Popular Business Setting
for Pipedrive
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Pipedrive Customer wins, Customer success stories, Case studies
How does Pipedrive address your Engagement Management Challenges?
What benefits does Pipedrive offer for Lead Tracking?
Why is Pipedrive the best choice for Communication Management?
What Are the key features of Pipedrive for Sales Document Management?
How does Pipedrive facilitate Lead Management?
98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but our Pipedrive is connected with our Google Suite to ...make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive. |
|
We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. |
|
Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
Maneekorn Chumanee Senior Key Account Manager Gogoprint |
With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but our Pipedrive is connected with our Google Suite to ...make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive. |
Juho Koski Chief Operating Officer Zimple |
We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. |
Jesper Jakobsen Business Strategy Manager Mybanker |
Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals. |
A Quick Demo of Pipedrive CRM
Frequently Asked Questions(FAQ)
for Pipedrive
What is Pipedrive?
Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.
The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.
The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.
What is Pipedrive used for?
What are the top features of Pipedrive?
Who uses Pipedrive?
What are Pipedrive alternatives?
Where is Pipedrive located?
Pipedrive Competitors
Pipedrive Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (46) |
| Analytics | Read Reviews (351) |
| Custom Reports | Read Reviews (2848) |
Pipedrive Integrations
Pipedrive integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Pipedrive
Software Failure Risk Guidance
?for Pipedrive
Overall Risk Meter
Top Failure Risks for Pipedrive
Pipedrive News
Pipedrive Bridges the Sales-to-Delivery Gap With New Project Management and Messaging Tools
Pipedrive has launched new project management and messaging tools to enhance post-sale execution within its CRM platform. The update includes AI-generated project briefs, interactive Gantt timelines, and a native WhatsApp integration. These features aim to streamline sales-to-delivery transitions and improve communication efficiency. The WhatsApp integration is in open beta for Growth plan customers.
Pipedrive Launches Montreal Data Centre to Support ...
Pipedrive has launched a new data center in Montreal to enhance performance and comply with Canadian data residency requirements. This move supports local customers by reducing latency and aligning with domestic regulations, such as Quebec's privacy laws and financial services guidelines. The deployment marks Pipedrive's seventh global hosting region, reinforcing its commitment to the Canadian market.
Pipedrive Accelerates Australian Growth With Sydney Data Centre and Local Expansion
Pipedrive has launched a Sydney-based data center on AWS to enhance its CRM performance for Australian SMBs by reducing latency by up to 60%. This move addresses local data residency requirements and supports Pipedrive's growing Australian market, which is now its seventh-largest globally. The new infrastructure also serves the Asia-Pacific region, reflecting Pipedrive's strategy to localize its services for better customer experience and compliance.
Pipedrive Tops SoftwareReviews Rankings in Lead Management and Small ...
Pipedrive has achieved top rankings in SoftwareReviews' latest evaluations, securing first place in Lead Management and Small Business CRM categories, with scores of 9.0, and third in CRM for Midmarket with a score of 9.1. These rankings, based on verified user feedback, highlight Pipedrive's strong performance in product capabilities, ease of use, and customer experience, reinforcing its position as a competitive CRM provider.
Pipedrive Profile
HQ Location
New York
Employees
501-1000
Social
Financials
SERIES C