Pipedrive Overview

Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.

Use Cases

Customers recommend Engagement Management, Lead Tracking, Communication Management, as the business use cases that they have been most satisfied with while using Pipedrive.

Other use cases:

  • Sales Document Management
  • Lead Management
  • Contact List Management
  • Generation Of New Leads
  • Pipeline Management
  • Forecasting
  • Workflow Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipedrive.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Efficiency
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Visibility
  • Improve ROI
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Navigation
  • Increase Average Basket Value
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Pipedrive Use-Cases and Business Priorities: Customer Satisfaction Data

Pipedrive works with different mediums / channels such as E-Mail, and Phone Calls,

Pipedrive's features include Personalization, Dashboard, Recording, etc.

Reviews

"I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just b...asic integrations and Pipedrive satisfied that. The value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor." - Ron Daniels

Pipedrive, Salesforce Sales Cloud, HubSpot CRM, Zoho CRM, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Pipedrive

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Pipedrive Use Cases

What makes Pipedrive ideal for Engagement Management?

What makes Pipedrive ideal for Lead Tracking?

Why is Pipedrive the best choice for Communication Management?

How does Pipedrive facilitate Sales Document Management?

Why is Pipedrive the best choice for Lead Management?

94+ more Business Use Cases

98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Pipedrive testimonial

Ron Daniels

Co-owner

SiteForce

I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor.

Testimonial By Ron Daniels
Pipedrive testimonial

Maneekorn Chumanee

Senior Key Account Manager

Gogoprint

With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but our Pipedrive is connected with our Google Suite to ...make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive.

Testimonial By Maneekorn Chumanee
Pipedrive testimonial

Jesper Jakobsen

Business Strategy Manager

Mybanker

Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals.

Testimonial By Jesper Jakobsen
CUSTOMERS TESTIMONIALS
Pipedrive testimonial

Ron Daniels

Co-owner

SiteForce

I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that. Th...e value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor.

Testimonial By Ron Daniels
Pipedrive testimonial

Maneekorn Chumanee

Senior Key Account Manager

Gogoprint

With Pipedrive, I can’t forget to send follow-up emails on time. We never miss a chance to reach out to our existing clients with new offers. It might sound like a small improvement but it’s a game-changer. We always send personalized emails, but our Pipedrive is connected with our Google Suite to ...make the process seamless and time-efficient. It’s one of the most versatile CRM tools on the market. Flexible yet easy to use, we never have problems using Pipedrive.

Testimonial By Maneekorn Chumanee
Pipedrive testimonial

Jesper Jakobsen

Business Strategy Manager

Mybanker

Without our rigorous approach to customer success, Mybanker would not exist. When it comes to performance metrics and sales reporting, less is more. With the help of visual tools like Plecto and Pipedrive, we are able to have all the essential data we need at our fingertips so we can focus on the a...ctivities that close deals.

Testimonial By Jesper Jakobsen

Case Studies

COMPANY INDUSTRY CASE STUDIES
Pipedrive case study
NA
Case Study MediaVision

Achieved A 67% Increase In New Business And A 40% Rise In Client Retention Rates.

Read More
Pipedrive case study
Health, Wellness and Fitness
Health, Wellness and Fitness
CASE STUDY Serenis

Serenis grew its therapist recruitment team by 300%, boosting efficiency and improving its recruitment process using Pipedrive.

Read More
Pipedrive case study
Media Production
Media Production
CASE STUDY Visionair Media

Visionair Media switched to Pipedrive, saving hundreds monthly and reducing CRM costs by 75% with four team members using it during the pandemic.

Read More

Video

A Quick Demo of Pipedrive CRM

Video Thumbnail

Frequently Asked Questions(FAQ)

for Pipedrive

What is Pipedrive?

Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.

The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.

The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.

What is Pipedrive used for?

Pipedrive is a CRM Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Tracking and Communication Management .

What are the top features of Pipedrive?

Personalization, Dashboard and Recording are some of the top features of Pipedrive.

Who uses Pipedrive?

Pipedrive is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Pipedrive alternatives?

Salesforce Sales Cloud, HubSpot CRM, Zoho CRM and Freshsales are popular alternatives for Pipedrive.

Where is Pipedrive located?

Pipedrive is headquartered at New York.
lightning

Peers used Pipedrive for engagement management and lead tracking

Pipedrive Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (46)
Analytics

3.91/5 ★

Read Reviews (351)
Custom Reports

3.84/5 ★

Read Reviews (2848)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (46)
Analytics

3.91/5 ★

Read Reviews (351)
Custom Reports

3.84/5 ★

Read Reviews (2848)

Software Failure Risk Guidance

?

for Pipedrive

Overall Risk Meter

Low Medium High

Top Failure Risks for Pipedrive

Pipedrive News

Inc. Names Pipedrive as a 2024 Power Partner Award Winner - MarTech Cube

Pipedrive has been recognized as a 2024 Power Partner Award winner by Inc., highlighting its excellence in the marketing technology sector.

27/10/2024 - source

Pipedrive brings new AI - powered Pulse to its sales CRM

Pipedrive introduces AI-powered Pulse feature to enhance its sales CRM capabilities, offering advanced automation and analytics for improved customer relationship management.

16/09/2024 - source

Pipedrive Strengthens AI Portfolio With the Launch of Pipedrive Pulse | News | bakersfield.com

Pipedrive has launched Pipedrive Pulse to enhance its AI capabilities.

15/09/2024 - source

Pipedrive Profile

Company Name

Pipedrive

Company Website

https://www.pipedrive.com/

Year Founded

2010

HQ Location

New York

Employees

501-1000

Social

Financials

SERIES C