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Compare Close CRM vs Spotler CRM

Comparison Summary

For Close CRM vs Spotler CRM comparison, Our AI algorithm looked at 5671 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Close CRM and Spotler CRM to solve their respective business needs.

Pros and cons of Close CRM and Spotler CRM

Close CRM is more suited to businesses that require Engagement Management with E-Mail and Sales Call Management with Phone Calls where as Spotler CRM is focused towards Helpdesk Management with Phone Calls and Contact List Management with E-Mail .

Both Close CRM and Spotler CRM are CRM software, peers recommend Close CRM for sales call management and call recording where as Spotler CRM is more known for helpdesk management and generation of new leads .

logo Close CRM

Focus area

Close CRM is better than Spotler CRM for

Software Failure Risk

  • low

logo Spotler CRM

Focus area

Spotler CRM is better than Close CRM for

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

The CRM That Grows With Your Business

Age

2013

2005

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

89

66

Total Goals
(we found evidences for)

12

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



generation of new leads



contact list management

creating contact list



training & onboarding


sales document management

contract management

proposal & quote management



pipeline management



knowledge management


relationship management




account management



content management




products & pricelist management


social media management

social media analytics

engaging on social media


conversion management


competitive intelligence




sales review & feedback


customer feedback management


lead qualification


campaign management







rating and review management


business development




motivation management


helpdesk management


opportunity management



segmentation and targeting


lifetime value management


trade show marketing


customer case management



follower management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more
  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting