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Close CRM vs Vtiger all-in-one CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Close CRM vs. Vtiger all-in-one CRM is based on a specific set of business needs and context. The comparison uses 8233 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and Vtiger all-in-one CRM

Close CRM, Vtiger all-in-one CRM, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

Vtiger all-in-one CRM focuses on Opportunity Management, Campaign Management with E-Mail, Collaboration, Sales Document Management with E-Mail, etc.

"So much friendlier and more streamlined than many CRMs. It has a lot of flexibility for power users, but not at the cost of regular users' ability to just get work done. " - Jackson Eardley

"Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through... for issue resolution. " - Alex Richwagen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than Vtiger all-in-one CRM for

Software Failure Risk

  • low

logo Vtiger all-in-one CRM

Focus area

Vtiger all-in-one CRM is better than Close CRM for

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

Vtiger all-in-one CRM | Provide a seamless customer experience across marketing, sales, and customer support

Age

2013

2003

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

89

51

Total Goals
(we found evidences for)

12

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


communication management

sending & publishing communications

tracking & monitoring communications




generation of new leads



contact list management

creating contact list



training & onboarding


sales document management

contract management

proposal & quote management



pipeline management



knowledge management


relationship management




account management



content management




products & pricelist management


social media management

social media analytics


conversion management


competitive intelligence




sales review & feedback


customer feedback management


lead qualification


campaign management







rating and review management


business development




motivation management



helpdesk management


opportunity management


customer case management


billing and invoice management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • chat

  • social media

  • offline

  • point of sale

  • website

  • Skype

  • mobile

  • channel partners

  • text SMS

  • Twitter

  • Facebook

  • mobile app

  • user generated content

  • blogs

  • on premises

  • See 14 more
  • e-mail

  • phone calls

  • chat

  • social media

  • offline

  • point of sale

  • website

  • Skype

  • mobile

  • channel partners

  • text SMS

  • Twitter

  • Facebook

  • mobile app

  • user generated content

  • blogs

  • on premises

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting