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Close CRM vs Zoho Bigin: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Close CRM low Failure Risk for Zoho Bigin medium
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Comparison Summary

This comparison report of Close CRM vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 2853 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and Zoho Bigin

Close CRM, Zoho Bigin, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"So much friendlier and more streamlined than many CRMs. It has a lot of flexibility for power users, but not at the cost of regular users' ability to just get work done. " - Jackson Eardley

"Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my p...rocess. Overall, Bigin was the perfect option for what I need. " - Derek Osborne

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than Zoho Bigin for

Software Failure Risk

  • low

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

2013

1996

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

89

29

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (136)

Read Reviews (16)

engaging and following up

Read Reviews (120)

Read Reviews (16)

engaging with scheduling & cadence

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (116)

Read Reviews (3)

call recording

Read Reviews (80)

Read Reviews (3)

call searching

Read Reviews (4)

Read Reviews (0)

call analytics

Read Reviews (4)

Read Reviews (0)

meeting management

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (102)

Read Reviews (4)

sending & publishing communications

Read Reviews (68)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (0)

workflow management

Read Reviews (73)

Read Reviews (8)

lead management

Read Reviews (68)

Read Reviews (3)

generation of new leads

Read Reviews (42)

Read Reviews (4)

contact list management

Read Reviews (32)

Read Reviews (3)

training & onboarding

Read Reviews (26)

Read Reviews (12)

sales document management

Read Reviews (22)

Read Reviews (4)

contract management

Read Reviews (11)

Read Reviews (4)

proposal & quote management

Read Reviews (7)

Read Reviews (0)

pipeline management

Read Reviews (12)

Read Reviews (7)

knowledge management

Read Reviews (9)

Read Reviews (0)

relationship management

Read Reviews (9)

Read Reviews (3)

account management

Read Reviews (6)

Read Reviews (0)

content management

Read Reviews (6)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (4)

Read Reviews (0)

social media management

Read Reviews (4)

Read Reviews (0)

social media analytics

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (4)

Read Reviews (3)

competitive intelligence

Read Reviews (4)

Read Reviews (0)

sales review & feedback

Read Reviews (3)

Read Reviews (0)

customer feedback management

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (3)

campaign management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (2)

motivation management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting