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CMNTY vs Google Voice: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CMNTY vs. Google Voice is based on a specific set of business needs and context. The comparison uses 2717 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CMNTY and Google Voice

CMNTY, and Google Voice belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CMNTY covers Engagement Management, Market Research, Helpdesk Management, Collaboration with User Generated Content, etc.

Google Voice focuses on Sales Call Management with Phone Calls, Conference Call Management with Offline, Communication Management with Text SMS, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CMNTY

Focus area

Software Failure Risk

  • medium

logo Google Voice

Focus area

Google Voice is better than CMNTY for

Software Failure Risk

  • medium

About

Bridge the Gap Between Your Brand and Your Audience CMNTY

Google Voice: Smart voice calling on all your devices

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

21

56

Total Goals
(we found evidences for)

5

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



helpdesk management



training & onboarding


sales document management

proposal & quote management


loyalty management

create engagement based loyalty


communication management

sending & publishing communications


relationship management


content management



call transcription



sales call management

call transcription


conference call management



contact list management


scheduling post to social media


social media analytics


social media management

scheduling post to social media

social media analytics



workflow management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Acquire customers

  • See 2 more
  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • offline

  • mobile

  • events

  • trade shows

  • e-mail

  • mobile app

  • video

  • chat

  • social media

  • Skype

  • user generated content

  • blogs

  • website

  • on premises

  • review sites

  • Amazon

  • Facebook

  • games

  • display advertisement

  • print media

  • magazine

  • mass media

  • promotions

  • out of home

  • brochure

  • point of sale

  • television

  • Whatsapp

  • Slack

  • See 28 more
  • phone calls

  • text SMS

  • offline

  • mobile

  • events

  • trade shows

  • e-mail

  • mobile app

  • video

  • chat

  • social media

  • Skype

  • user generated content

  • blogs

  • website

  • on premises

  • review sites

  • Amazon

  • Facebook

  • games

  • display advertisement

  • print media

  • magazine

  • mass media

  • promotions

  • out of home

  • brochure

  • point of sale

  • television

  • Whatsapp

  • Slack

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting