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CMNTY vs inSided community: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CMNTY vs. inSided community is based on a specific set of business needs and context. The comparison uses 1220 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CMNTY and inSided community

CMNTY, and inSided community belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CMNTY covers Engagement Management, Market Research, Helpdesk Management, Collaboration with User Generated Content, etc.

inSided community focuses on Engagement Management, Helpdesk Management with Phone Calls, Contact List Management with User Generated Content, Customer Feedback Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CMNTY

Focus area

Software Failure Risk

  • medium

logo inSided community

Focus area

Software Failure Risk

  • medium

About

Bridge the Gap Between Your Brand and Your Audience CMNTY

Central platform for engagement amongst customers in different categories

Age

2011

Financials

SERIES E

Business Need

Total Processes
(we found evidences for)

21

40

Total Goals
(we found evidences for)

5

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



helpdesk management



training & onboarding


sales document management

proposal & quote management


loyalty management

create engagement based loyalty


communication management

sending & publishing communications


relationship management


lifetime value management


community building


competitive intelligence


customer feedback management


content management


follower management


contact list management



knowledge management


products & pricelist management


workflow management


rating and review management



generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Acquire customers

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more
  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting