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Comm100 Live Chat vs JivoChat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Comm100 Live Chat vs. JivoChat is based on a specific set of business needs and context. The comparison uses 1485 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Comm100 Live Chat and JivoChat

Comm100 Live Chat, JivoChat, HappyFox Live Chat, Clickdesk, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Comm100 Live Chat covers Helpdesk Management with Chat, Engagement Management with Chat, Communication Management with Chat, Collaboration with Mobile, etc.

JivoChat focuses on Engagement Management with Mobile, Rating And Review Management with Chat, Contact List Management with Social Media, Conversion Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Comm100 Live Chat

Focus area

Comm100 Live Chat is better than JivoChat for

Software Failure Risk

  • low

logo JivoChat

Focus area

JivoChat is better than Comm100 Live Chat for

Software Failure Risk

  • low

About

Comm100 Live Chat Software: Enable Real-Time Omnichannel ...

JivoChat: Live Chat Software for Websites

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

21

33

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction



knowledge management


social media management

social media analytics


training & onboarding



sales call management

call transcription


products & pricelist management


conversion management


rating and review management



contact list management


proposal & quote management


sales document management

proposal & quote management



loyalty management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • See 1 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more
  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting