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Comm100 Live Chat vs Vivocha: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Comm100 Live Chat vs. Vivocha is based on a specific set of business needs and context. The comparison uses 1112 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Comm100 Live Chat and Vivocha

Comm100 Live Chat, Vivocha, HappyFox Live Chat, Clickdesk, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Comm100 Live Chat covers Helpdesk Management with Chat, Engagement Management with Chat, Communication Management with Chat, Collaboration with Mobile, etc.

Vivocha focuses on Engagement Management with Website, Collaboration with Chat, Sales Document Management with Chat, Content Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Comm100 Live Chat

Focus area

Comm100 Live Chat is better than Vivocha for

Software Failure Risk

  • low

logo Vivocha

Focus area

Software Failure Risk

  • low

About

Comm100 Live Chat Software: Enable Real-Time Omnichannel ...

Vivocha - Customer Engagement Software: real-time ...

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

21

26

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction



knowledge management


social media management

social media analytics


training & onboarding



sales call management

call transcription


products & pricelist management



sales document management



content management


contact list management



generation of new leads


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • website

  • chat

  • mobile

  • video

  • mobile app

  • phone calls

  • offline

  • e-mail

  • events

  • trade shows

  • display advertisement

  • promotions

  • point of sale

  • See 10 more
  • website

  • chat

  • mobile

  • video

  • mobile app

  • phone calls

  • offline

  • e-mail

  • events

  • trade shows

  • display advertisement

  • promotions

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting