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Commence vs FreeAgent CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Commence low Failure Risk for FreeAgent CRM medium
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Comparison Summary

This comparison report of Commence vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 2059 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Commence and FreeAgent CRM

Commence, FreeAgent CRM, workbooks.com, MarketSharp, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Commence covers Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

"We are excited to be on board with Commence CRM. The company took the time to fully understand our needs then did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence has been a tr...ue partner and their service has been nothing short of great. " - Bob Schubert

"Sales reps have cut down on a lot of admin work. They had been logging a lot of their information in spreadsheets and that was painful. First, they had to remember to do it which was a challenge, and then they needed to work with the other departmen...ts to make sure it was right because we had a lot of different programs and formats we were using. So this has saved a couple of hours a week for me and a couple of hours a week for each of them. It’s also nice to have some consistency. " - Elizabeth Moley

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Commence

Focus area

Commence is better than FreeAgent CRM for

Software Failure Risk

  • low

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

Customer Relationship Management (CRM) Software

CRM and Work Management

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

69

35

Total Goals
(we found evidences for)

15

11

Top Processes

Evidences indicate better relative satisfaction

generation of new leads

Read Reviews (43)

Read Reviews (8)

campaign management

Read Reviews (42)

Read Reviews (0)

campaign analytics

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (42)

Read Reviews (4)

contacts history

Read Reviews (8)

Read Reviews (2)

engagement management

Read Reviews (31)

Read Reviews (20)

engaging and following up

Read Reviews (9)

Read Reviews (13)

social media management

Read Reviews (29)

Read Reviews (0)

social media analytics

Read Reviews (29)

Read Reviews (0)

opportunity management

Read Reviews (28)

Read Reviews (1)

sales document management

Read Reviews (17)

Read Reviews (4)

proposal & quote management

Read Reviews (12)

Read Reviews (3)

contract management

Read Reviews (4)

Read Reviews (1)

relationship management

Read Reviews (17)

Read Reviews (2)

helpdesk management

Read Reviews (16)

Read Reviews (7)

workflow management

Read Reviews (11)

Read Reviews (11)

customer feedback management

Read Reviews (8)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (0)

loyalty management

Read Reviews (8)

Read Reviews (1)

customise loyalty program

Read Reviews (4)

Read Reviews (1)

identify target customers

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (8)

Read Reviews (0)

lead qualification

Read Reviews (8)

Read Reviews (1)

products & pricelist management

Read Reviews (7)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (3)

sending & publishing communications

Read Reviews (3)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (3)

pipeline management

Read Reviews (6)

Read Reviews (1)

segmentation and targeting

Read Reviews (6)

Read Reviews (0)

sales call management

Read Reviews (5)

Read Reviews (0)

meeting management

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (4)

Read Reviews (0)

conversion management

Read Reviews (3)

Read Reviews (1)

training & onboarding

Read Reviews (3)

Read Reviews (6)

lifetime value management

Read Reviews (3)

Read Reviews (2)

competitive intelligence

Read Reviews (3)

Read Reviews (0)

customer case management

Read Reviews (2)

Read Reviews (1)

personalized marketing

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (1)

follower management

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting