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Commence vs Keela: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Commence vs. Keela is based on a specific set of business needs and context. The comparison uses 2818 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Commence and Keela

Commence, Keela, workbooks.com, MarketSharp, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Commence covers Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

Keela focuses on Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

"After reviewing several web based CRM solutions we selected Commence based on the company’s impressive track record, strong customer references and product features that seem to differentiate Commence from the pack. We are quite pleased with our dec...ision. " - George Mulling

"Keela made it simple to track donations, follow up with donors, and keep track of our progress. It provided support by allowing us not to have to worry about donor communications, [that’s] one less thing to worry about. " - Emily-Anne King

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Commence

Focus area

Commence is better than Keela for

Software Failure Risk

  • low

logo Keela

Focus area

Keela is better than Commence for

Software Failure Risk

  • medium

About

Customer Relationship Management (CRM) Software

The Fundraising CRM for Nonprofits

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

69

42

Total Goals
(we found evidences for)

15

7

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


campaign management

campaign analytics


contact list management

creating contact list


engagement management

engaging and following up


social media management

social media analytics


opportunity management



sales document management

proposal & quote management

contract management


relationship management


helpdesk management



workflow management



customer feedback management

measuring customer satisfaction


loyalty management

customise loyalty program

identify target customers


knowledge management


lead qualification



products & pricelist management



communication management

sending & publishing communications

tracking & monitoring communications


pipeline management


segmentation and targeting


sales call management

meeting management


calendar management




conversion management


training & onboarding


lifetime value management


competitive intelligence


customer case management



personalized marketing


account management



follower management



social media marketing



business development



membership management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more
  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more
  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting