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Commence vs Zoho Bigin: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Commence low Failure Risk for Zoho Bigin medium
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Comparison Summary

This comparison report of Commence vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 1804 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Commence and Zoho Bigin

Commence, Zoho Bigin, workbooks.com, MarketSharp, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Commence covers Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"We did trials of several CRM solutions and found Commence to be not only full featured, but the most intuitive and easy to use of the group. The Commence system has dramatically improved our entire Marketing, Sales and Customer Support " - Paddy Moore

"User Friendly and easy to maintain records of the clients. " - Mobeen Gul

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Commence

Focus area

Commence is better than Zoho Bigin for

Software Failure Risk

  • low

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Customer Relationship Management (CRM) Software

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

69

29

Total Goals
(we found evidences for)

15

6

Top Processes

Evidences indicate better relative satisfaction

generation of new leads

Read Reviews (43)

Read Reviews (4)

campaign management

Read Reviews (42)

Read Reviews (0)

campaign analytics

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (42)

Read Reviews (3)

contacts history

Read Reviews (8)

Read Reviews (1)

engagement management

Read Reviews (31)

Read Reviews (16)

engaging and following up

Read Reviews (9)

Read Reviews (16)

social media management

Read Reviews (29)

Read Reviews (0)

social media analytics

Read Reviews (29)

Read Reviews (0)

opportunity management

Read Reviews (28)

Read Reviews (0)

sales document management

Read Reviews (17)

Read Reviews (4)

proposal & quote management

Read Reviews (12)

Read Reviews (0)

contract management

Read Reviews (4)

Read Reviews (4)

relationship management

Read Reviews (17)

Read Reviews (3)

helpdesk management

Read Reviews (16)

Read Reviews (0)

workflow management

Read Reviews (11)

Read Reviews (8)

customer feedback management

Read Reviews (8)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (0)

loyalty management

Read Reviews (8)

Read Reviews (0)

customise loyalty program

Read Reviews (4)

Read Reviews (0)

identify target customers

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (8)

Read Reviews (0)

lead qualification

Read Reviews (8)

Read Reviews (3)

products & pricelist management

Read Reviews (7)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (4)

sending & publishing communications

Read Reviews (3)

Read Reviews (4)

pipeline management

Read Reviews (6)

Read Reviews (7)

segmentation and targeting

Read Reviews (6)

Read Reviews (0)

sales call management

Read Reviews (5)

Read Reviews (3)

meeting management

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (4)

Read Reviews (0)

conversion management

Read Reviews (3)

Read Reviews (3)

training & onboarding

Read Reviews (3)

Read Reviews (12)

lifetime value management

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (0)

customer case management

Read Reviews (2)

Read Reviews (0)

personalized marketing

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

low

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting