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Community Sift vs Salesforce Community Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Community Sift vs. Salesforce Community Cloud is based on a specific set of business needs and context. The comparison uses 1660 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Community Sift and Salesforce Community Cloud

Community Sift, Shareablee, Manageflitter, etc., belong to a category of solutions that help Social Media Marketing, whereas Salesforce Community Cloud, Khoros Communities, Discourse, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Community Sift covers Engagement Management, Products & Pricelist Management with Social Media, Workflow Management, Lead Qualification, etc.

Salesforce Community Cloud focuses on Engagement Management with User Generated Content, Collaboration with Mobile, Knowledge Management with User Generated Content, Community Building with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Community Sift

Focus area

Community Sift is better than Salesforce Community Cloud for

Software Failure Risk

  • medium

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than Community Sift for

Software Failure Risk

  • low

About

Focus on nurturing positive engagement within your community

Online Community Software - Salesforce.com

Age

1975

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

22

50

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


products & pricelist management


workflow management


lead qualification

lead qualification: behavioural


generation of new leads


lifetime value management


content management

content publishing


community building



communication management

sending & publishing communications



knowledge management


contact list management


customer case management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


training & onboarding


helpdesk management



relationship management


conversion management


loyalty management


sales document management



opportunity management


competitive intelligence


rating and review management





Top Goals

Goals Achieved

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting