Comparison Summary
This comparison report of Confluence vs. Upland RightAnswers is based on a specific set of business needs and context. The comparison uses 17912 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Confluence and Upland RightAnswers
Confluence, Upland RightAnswers, Notion, Bloomfire, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Confluence covers Collaboration, Knowledge Management, Content Management, Sales Document Management, etc.
Upland RightAnswers focuses on Knowledge Management, Engagement Management with E-Mail, Communication Management with User Generated Content, Campaign Management, etc.
"Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. " - Katie Burke
"The RightAnswers platform and partnership from the Upland team has been critical to our success with knowledge and self-service, and the support of our dedicated Customer Success Manager is helping us drive continuous improvement. " - Jon Drake
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Confluence - Team Collaboration Software | Atlassian
Enterprise Knowledge Management Software to manage and share knowledge and improve customer service
Age
2010
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
95
23
Total Goals
(we found evidences for)
18
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve visibility
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Launch new products
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Grow market share
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Increase sales & revenue
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Enter new markets internationally or locally
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Shorten ramp up time
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Improve ROI
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Improve navigation
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Improve stakeholder relations
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Manage risk
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Improve consistency
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Increase customer life time value
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Establish thought leadership
- See 15 more
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Enter new markets internationally or locally
- See 1 more
Top Channels
Channels Used
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user generated content
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blogs
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phone calls
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mobile
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e-mail
- See 2 more
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user generated content
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blogs
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phone calls
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mobile
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e-mail
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
