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ConnectWise Automate vs Okendo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Automate vs. Okendo is based on a specific set of business needs and context. The comparison uses 3330 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Automate and Okendo

ConnectWise Automate, and Okendo belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Okendo focuses on Rating And Review Management, Engagement Management with User Generated Content, Customer Feedback Management, Advertisement with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Automate

Focus area

ConnectWise Automate is better than Okendo for

Software Failure Risk

  • medium

logo Okendo

Focus area

Okendo is better than ConnectWise Automate for

Software Failure Risk

  • medium

About

Remote Monitoring and Management Software | ConnectWise Automate

Customer Review Software to drive growth throughout the buying journey.

Age

1982

Financials

M&A

SERIES A

Business Need

Total Processes
(we found evidences for)

50

61

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


knowledge management


workflow management


training & onboarding


contact list management


lifetime value management



products & pricelist management


engagement management

engaging and following up


billing and invoice management


license management



competitive intelligence


campaign management


content management


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


revenue cycle management




lead qualification

lead qualification: technographic


social media management

social media analytics


promotion management


community building


rating and review management


customise loyalty program


loyalty management

customise loyalty program





personalized marketing



sales incentive management


social media marketing


influencer marketing


discount management


category management


generation of new leads


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Launch new products

  • Increase customer life time value

  • Scale best practices

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • user generated content

  • video

  • promotions

  • offline

  • point of sale

  • chat

  • phone calls

  • Instagram

  • coupons

  • Facebook

  • mobile

  • games

  • text SMS

  • Slack

  • review sites

  • trade shows

  • Amazon

  • blogs

  • See 18 more
  • social media

  • e-mail

  • website

  • user generated content

  • video

  • promotions

  • offline

  • point of sale

  • chat

  • phone calls

  • Instagram

  • coupons

  • Facebook

  • mobile

  • games

  • text SMS

  • Slack

  • review sites

  • trade shows

  • Amazon

  • blogs

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting