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ConnectWise Automate vs Press Ganey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Automate vs. Press Ganey is based on a specific set of business needs and context. The comparison uses 3390 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Automate and Press Ganey

ConnectWise Automate, and Press Ganey belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Press Ganey focuses on Rating And Review Management with Review Sites, Engagement Management with Social Media, Reputation Management, Competitive Intelligence with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Automate

Focus area

ConnectWise Automate is better than Press Ganey for

Software Failure Risk

  • medium

logo Press Ganey

Focus area

Press Ganey is better than ConnectWise Automate for

Software Failure Risk

  • medium

About

Remote Monitoring and Management Software | ConnectWise Automate

Human Experience Healthcare

Age

1982

Financials

M&A

SERIES A

Business Need

Total Processes
(we found evidences for)

50

51

Total Goals
(we found evidences for)

9

15

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


knowledge management


workflow management


training & onboarding


contact list management


lifetime value management



products & pricelist management


engagement management

engaging and following up


billing and invoice management


license management



competitive intelligence


campaign management


content management


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


revenue cycle management




lead qualification

lead qualification: technographic


social media management

social media analytics



trade show marketing


performance management


rating and review management


reputation management


create engagement based loyalty


loyalty management

create engagement based loyalty


sales review & feedback



social media marketing


conversion management


segmentation and targeting


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • Improve internal communications

  • Enhance customer relationships

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Launch new products

  • See 12 more

Top Channels

Channels Used

  • social media

  • website

  • review sites

  • offline

  • on premises

  • e-mail

  • text SMS

  • trade shows

  • mobile

  • Facebook

  • Glassdoor

  • mobile app

  • point of sale

  • Twitter

  • LinkedIn

  • promotions

  • video

  • Yelp

  • See 15 more
  • social media

  • website

  • review sites

  • offline

  • on premises

  • e-mail

  • text SMS

  • trade shows

  • mobile

  • Facebook

  • Glassdoor

  • mobile app

  • point of sale

  • Twitter

  • LinkedIn

  • promotions

  • video

  • Yelp

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting