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ConnectWise Automate vs Reputation.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Automate vs. Reputation.com is based on a specific set of business needs and context. The comparison uses 5170 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Automate and Reputation.com

ConnectWise Automate, and Reputation.com belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Reputation.com focuses on Reputation Management, Rating And Review Management, Social Media Management with Social Media, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Automate

Focus area

ConnectWise Automate is better than Reputation.com for

Software Failure Risk

  • medium

logo Reputation.com

Focus area

Reputation.com is better than ConnectWise Automate for

Software Failure Risk

  • medium

About

Remote Monitoring and Management Software | ConnectWise Automate

Experience Management Platform for listening, understanding and taking action.

Age

1982

2006

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

78

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


knowledge management


workflow management


training & onboarding


contact list management


lifetime value management



products & pricelist management


engagement management

engaging and following up


billing and invoice management


license management



competitive intelligence


campaign management


content management

content publishing


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


revenue cycle management




lead qualification

lead qualification: technographic



social media management

social media analytics



reputation management


rating and review management


sales review & feedback


customise loyalty program


loyalty management

customise loyalty program



touchpoint management


sales call management




channel management


customer case management


generation of new leads



segmentation and targeting


follower management


advocacy management



Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Improve digital and social presence

  • Establish thought leadership

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve internal communications

  • Build brand awareness

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • See 10 more

Top Channels

Channels Used

  • social media

  • offline

  • website

  • on premises

  • review sites

  • phone calls

  • e-mail

  • Facebook

  • mobile

  • point of sale

  • Yelp

  • text SMS

  • Tripadvisor

  • promotions

  • Twitter

  • mobile app

  • chat

  • events

  • trade shows

  • Yellowpages

  • video

  • Facebook page

  • omnichannel

  • user generated content

  • blogs

  • games

  • mass media

  • television

  • display advertisement

  • See 26 more
  • social media

  • offline

  • website

  • on premises

  • review sites

  • phone calls

  • e-mail

  • Facebook

  • mobile

  • point of sale

  • Yelp

  • text SMS

  • Tripadvisor

  • promotions

  • Twitter

  • mobile app

  • chat

  • events

  • trade shows

  • Yellowpages

  • video

  • Facebook page

  • omnichannel

  • user generated content

  • blogs

  • games

  • mass media

  • television

  • display advertisement

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting