Comparison Summary
This comparison report of ConnectWise Manage vs. GoTo Resolve is based on a specific set of business needs and context. The comparison uses 7545 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ConnectWise Manage and GoTo Resolve
ConnectWise Manage, GoTo Resolve, SolarWinds Service Desk, Teamsupport, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ConnectWise Manage covers Helpdesk Management, Sales Document Management, Workflow Management, Engagement Management with Phone Calls, etc.
GoTo Resolve focuses on Helpdesk Management with Chat, Collaboration, Communication Management with E-Mail, Content Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ConnectWise Manage
Focus area
ConnectWise Manage is better than GoTo Resolve for
Software Failure Risk
About
Business Management Software | ConnectWise Manage Business ...
Experience smarter, faster, easier-than-ever IT management and support
Age
1982
Financials
M&A
M&A
Business Need
Total Processes
(we found evidences for)
81
28
Total Goals
(we found evidences for)
13
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
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Improve ROI
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Grow market share
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Establish thought leadership
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Improve digital and social presence
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Shorten ramp up time
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Enter new markets internationally or locally
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Improve stakeholder relations
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Improve visibility
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Improve internal communications
- See 1 more
Top Channels
Channels Used
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phone calls
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chat
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offline
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Slack
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e-mail
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mobile
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website
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events
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trade shows
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on premises
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user generated content
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blogs
- See 9 more
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phone calls
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chat
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offline
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Slack
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e-mail
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mobile
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website
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events
-
trade shows
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on premises
-
user generated content
-
blogs
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
