Comparison Summary
This comparison report of ConnectWise Manage vs. HappyFox Help Desk is based on a specific set of business needs and context. The comparison uses 7809 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ConnectWise Manage and HappyFox Help Desk
ConnectWise Manage, HappyFox Help Desk, SolarWinds Service Desk, Teamsupport, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ConnectWise Manage covers Helpdesk Management, Sales Document Management, Workflow Management, Engagement Management with Phone Calls, etc.
HappyFox Help Desk focuses on Helpdesk Management, Knowledge Management with User Generated Content, Customer Feedback Management with Website, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ConnectWise Manage
Focus area
ConnectWise Manage is better than HappyFox Help Desk for
Software Failure Risk
HappyFox Help Desk
Focus area
HappyFox Help Desk is better than ConnectWise Manage for
Software Failure Risk
About
Business Management Software | ConnectWise Manage Business ...
Help Desk Software | Customer Support Software | Support Ticket ...
Age
1982
Financials
M&A
PRIVATE
Business Need
Total Processes
(we found evidences for)
81
42
Total Goals
(we found evidences for)
13
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
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Improve ROI
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Grow market share
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Establish thought leadership
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Improve digital and social presence
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Shorten ramp up time
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Enter new markets internationally or locally
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Improve stakeholder relations
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Improve visibility
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve visibility
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Improve internal communications
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
- See 4 more
Top Channels
Channels Used
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e-mail
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user generated content
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blogs
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chat
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website
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social media
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offline
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point of sale
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phone calls
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mobile
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mobile app
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games
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omnichannel
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Slack
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video
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print media
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magazine
- See 14 more
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e-mail
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user generated content
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blogs
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chat
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website
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social media
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offline
-
point of sale
-
phone calls
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mobile
-
mobile app
-
games
-
omnichannel
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Slack
-
video
-
print media
-
magazine
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
