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ContactMonkey vs Riva: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for ContactMonkey medium Failure Risk for Riva low
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Comparison Summary

This comparison report of ContactMonkey vs. Riva is based on a specific set of business needs and context. The comparison uses 3672 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Riva

ContactMonkey, Riva, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Riva focuses on Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Riva for

Software Failure Risk

  • medium

logo Riva

Focus area

Software Failure Risk

  • low

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Age

2011

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

45

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (273)

Read Reviews (13)

tracking & monitoring communications

Read Reviews (163)

Read Reviews (6)

sending & publishing communications

Read Reviews (104)

Read Reviews (2)

engagement management

Read Reviews (240)

Read Reviews (28)

engaging and following up

Read Reviews (236)

Read Reviews (14)

social media management

Read Reviews (48)

Read Reviews (11)

social media analytics

Read Reviews (34)

Read Reviews (11)

scheduling post to social media

Read Reviews (7)

Read Reviews (0)

engaging on social media

Read Reviews (5)

Read Reviews (0)

campaign management

Read Reviews (17)

Read Reviews (0)

campaign analytics

Read Reviews (9)

Read Reviews (0)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

courses & assessment

Read Reviews (15)

Read Reviews (0)

track learning progress

Read Reviews (15)

Read Reviews (0)

sales document management

Read Reviews (12)

Read Reviews (10)

proposal & quote management

Read Reviews (12)

Read Reviews (4)

contract management

Read Reviews (1)

Read Reviews (2)

digital signature

Read Reviews (1)

Read Reviews (3)

contact list management

Read Reviews (10)

Read Reviews (12)

content management

Read Reviews (6)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (6)

Read Reviews (19)

segmentation and targeting

Read Reviews (4)

Read Reviews (0)

customer feedback management

Read Reviews (3)

Read Reviews (4)

training & onboarding

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

conference call management

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (2)

Read Reviews (1)

account management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (3)

international marketing

Read Reviews (1)

Read Reviews (4)

business development

Read Reviews (0)

Read Reviews (13)

knowledge management

Read Reviews (0)

Read Reviews (4)

calendar management

Read Reviews (0)

Read Reviews (4)

lifetime value management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting