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ContactMonkey vs Salesforce Engage: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for ContactMonkey medium Failure Risk for Salesforce Engage medium
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Comparison Summary

This comparison report of ContactMonkey vs. Salesforce Engage is based on a specific set of business needs and context. The comparison uses 3277 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Salesforce Engage

ContactMonkey, Salesforce Engage, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Salesforce Engage focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.

"It’s been really helpful to test and try various subject lines, experiment with what times of the day work best for reaching our audience and ensure we get maximum opens. " - Ashley Allen

"That is when we looked for an external solution, and Salesforce emerged as the clear market leader. Its ecosystem of solutions was attractive to a company focused on future growth. " - Jitendra Kumar

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Salesforce Engage for

Software Failure Risk

  • medium

logo Salesforce Engage

Focus area

Software Failure Risk

  • medium

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

Age

2011

1999

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

51

52

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (273)

Read Reviews (16)

tracking & monitoring communications

Read Reviews (163)

Read Reviews (7)

sending & publishing communications

Read Reviews (104)

Read Reviews (8)

engagement management

Read Reviews (240)

Read Reviews (64)

engaging and following up

Read Reviews (236)

Read Reviews (57)

social media management

Read Reviews (48)

Read Reviews (7)

social media analytics

Read Reviews (34)

Read Reviews (7)

scheduling post to social media

Read Reviews (7)

Read Reviews (0)

engaging on social media

Read Reviews (5)

Read Reviews (0)

campaign management

Read Reviews (17)

Read Reviews (7)

campaign analytics

Read Reviews (9)

Read Reviews (2)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

courses & assessment

Read Reviews (15)

Read Reviews (0)

track learning progress

Read Reviews (15)

Read Reviews (0)

sales document management

Read Reviews (12)

Read Reviews (11)

proposal & quote management

Read Reviews (12)

Read Reviews (8)

contract management

Read Reviews (1)

Read Reviews (2)

contact list management

Read Reviews (10)

Read Reviews (9)

content management

Read Reviews (6)

Read Reviews (2)

content curation

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (6)

Read Reviews (0)

segmentation and targeting

Read Reviews (4)

Read Reviews (0)

customer feedback management

Read Reviews (3)

Read Reviews (2)

training & onboarding

Read Reviews (3)

Read Reviews (1)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

conference call management

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (6)

workflow management

Read Reviews (1)

Read Reviews (3)

products & pricelist management

Read Reviews (1)

Read Reviews (5)

generation of new leads

Read Reviews (1)

Read Reviews (2)

pipeline management

Read Reviews (0)

Read Reviews (4)

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve navigation

  • Improve digital and social presence

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Improve brand engagement

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • chat

  • promotions

  • offline

  • trade shows

  • mobile

  • user generated content

  • blogs

  • See 7 more

  • e-mail

  • phone calls

  • website

  • chat

  • promotions

  • offline

  • trade shows

  • mobile

  • user generated content

  • blogs

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting