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ContactMonkey vs SAP Marketing Cloud: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ContactMonkey vs. SAP Marketing Cloud is based on a specific set of business needs and context. The comparison uses 5131 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and SAP Marketing Cloud

ContactMonkey, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement, whereas SAP Marketing Cloud, Maropost, SALESmanago, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

SAP Marketing Cloud focuses on Customer Engagement, Customer Communication Management with E-Mail, Campaign Management with E-Mail, Social Media Management with Social Media, etc.

"It’s been really helpful to test and try various subject lines, experiment with what times of the day work best for reaching our audience and ensure we get maximum opens. " - Ashley Allen

"With SAP Marketing Cloud and nexoya, we can evaluate marketing activities across multiple channels and make data-driven decisions about our future digital experience strategy. " - Marcel Hartlein

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than SAP Marketing Cloud for

Software Failure Risk

  • medium

logo SAP Marketing Cloud

Focus area

SAP Marketing Cloud is better than ContactMonkey for

Software Failure Risk

  • low

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Marketing Cloud offering customers the freedom to define their journey

Age

2011

1972

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

51

80

Total Goals
(we found evidences for)

10

13

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


campaign management

campaign analytics

campaign monitoring


courses & assessment

track learning progress


sales document management

proposal & quote management

contract management


contact list management



content management



helpdesk management


segmentation and targeting


customer feedback management


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management


workflow management


products & pricelist management



generation of new leads


rating and review management



identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program




personalized marketing




promotion management




discount management


customer case management




touchpoint management


channel management


lifetime value management


relationship management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve efficiency

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • Increase average basket value

  • See 10 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • offline

  • omnichannel

  • promotions

  • Twitter

  • user generated content

  • blogs

  • point of sale

  • video

  • Facebook

  • phone calls

  • text SMS

  • coupons

  • on premises

  • trade shows

  • Facebook page

  • mobile

  • newsletter

  • display advertisement

  • review sites

  • Amazon

  • See 20 more
  • social media

  • e-mail

  • website

  • offline

  • omnichannel

  • promotions

  • Twitter

  • user generated content

  • blogs

  • point of sale

  • video

  • Facebook

  • phone calls

  • text SMS

  • coupons

  • on premises

  • trade shows

  • Facebook page

  • mobile

  • newsletter

  • display advertisement

  • review sites

  • Amazon

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting