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Contentful vs Onbase by Hyland: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Contentful vs. Onbase by Hyland is based on a specific set of business needs and context. The comparison uses 3819 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Contentful and Onbase by Hyland

Contentful, Onbase by Hyland, Sitefinity, Kentico Kontent, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Contentful covers Content Management, Communication Management with Website, Knowledge Management with Website, Collaboration, etc.

Onbase by Hyland focuses on Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

"Contentful has been a game-changer for how we build our website as a global team. Compared to other CMSes we’ve used, adoption of Contentful by local teams is really good. Even people who aren’t as digitally attuned can use Contentful with full auto...nomy. " - Delphine Desfeux

"OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. " - Amy Roberts

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Contentful

Focus area

Contentful is better than Onbase by Hyland for

Software Failure Risk

  • medium

logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Contentful for

Software Failure Risk

  • low

About

Contentful: Content Infrastructure for Digital Teams

Enterprise information platform designed to manage content, processes and cases.

Age

2013

1991

Financials

SERIES D

M&A

Business Need

Total Processes
(we found evidences for)

63

42

Total Goals
(we found evidences for)

16

8

Top Processes

Evidences indicate better relative satisfaction


content publishing

searching for content


communication management

sending & publishing communications


knowledge management




engagement management

engaging and following up


training & onboarding


social media management

engaging on social media

scheduling post to social media


personalized marketing


products & pricelist management


competitive intelligence


helpdesk management


lead qualification

lead qualification: technographic



sales document management

proposal & quote management


distribution management


international marketing



generation of new leads


community building



lifetime value management


customer feedback management

measuring customer satisfaction


segmentation and targeting


rating and review management


campaign management


category management



promotion management


discount management


customer case management



billing and invoice management


revenue cycle management



Top Goals

Goals Achieved

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Enhance customer relationships

  • Build brand awareness

  • Scale best practices

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Grow market share

  • Improve stakeholder relations

  • Increase sales & revenue

  • Improve navigation

  • Improve consistency

  • Increase customer life time value

  • Improve efficiency

  • See 13 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more

Top Channels

Channels Used

  • offline

  • social media

  • on premises

  • point of sale

  • user generated content

  • phone calls

  • games

  • e-mail

  • See 5 more
  • offline

  • social media

  • on premises

  • point of sale

  • user generated content

  • phone calls

  • games

  • e-mail

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting