Comparison Summary
This comparison report of Copper vs. Merchant Relationship Management is based on a specific set of business needs and context. The comparison uses 6421 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Copper and Merchant Relationship Management
Copper, Merchant Relationship Management, Pipeline CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Copper covers Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking, Lead Management, etc.
Merchant Relationship Management focuses on Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
"I’m a huge fan of Copper’s scalability and integration capabilities.” When introducing new applications to clients, Google for Work is her “go-to” as “it is a game changer in the SMB space. " - Julia
"I couldn’t be happier with our decision to use IRIS CRM. Our closing ratio has increased by 300% and I owe it all to the team at IRIS! " - William Adam Boyd
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than Copper for
Software Failure Risk
About
Copper | CRM Software Built for Google & G-Suite
CRM & Underwriting Platform
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
89
53
Total Goals
(we found evidences for)
13
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Grow market share
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Enter new markets internationally or locally
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Improve visibility
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Improve ROI
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Improve digital and social presence
- See 10 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
