Comparison Summary

CRMdesk: CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.

Giva: Giva's cloud customer service platform deploys in days and trains in one hour. It is highly customizable and offers top-notch reporting.

logo CRMdesk

Focus area

Software Failure Risk

  • medium

logo Giva

Focus area

Software Failure Risk

  • low

CRMdesk and Giva: Customer Satisfaction Data

Most deployed common Use Cases for CRMdesk and Giva

How can CRMdesk and Giva optimize your Helpdesk Management Workflow?

How can CRMdesk and Giva enhance your Knowledge Management process?

How can CRMdesk and Giva enhance your Customer Feedback Management process?


CRMdesk in Action: Unique Use Cases

What makes CRMdesk ideal for Engagement Management?

What makes CRMdesk ideal for Contact List Management?


Giva in Action: Unique Use Cases

How does Giva facilitate Workflow Management?

About

CRMdesk: Online Customer Support - Web Based Help Desk ...

Cloud Customer Service Software | Giva

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting