Comparison Summary

CRMdesk: CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.

GoTo Resolve: RescueAssist makes remote support, screen sharing, and mobile device support easy. Issues are quickly identified, diagnosed, and solved with integration APIs.

logo CRMdesk

Focus area

Software Failure Risk

  • medium

logo GoTo Resolve

Focus area

GoTo Resolve is better than CRMdesk for

Software Failure Risk

  • low

CRMdesk and GoTo Resolve: Customer Satisfaction Data

Most deployed common Use Cases for CRMdesk and GoTo Resolve

How does CRMdesk and GoTo Resolve address your Helpdesk Management Challenges?


CRMdesk in Action: Unique Use Cases

How does CRMdesk facilitate Knowledge Management?

Why is CRMdesk the best choice for Customer Feedback Management?

Why is CRMdesk the best choice for Engagement Management?

How does CRMdesk facilitate Contact List Management?


GoTo Resolve in Action: Unique Use Cases

How can GoTo Resolve optimize your Collaboration Workflow?

Why is GoTo Resolve the best choice for Communication Management?

About

CRMdesk: Online Customer Support - Web Based Help Desk ...

Experience smarter, faster, easier-than-ever IT management and support

Financials

PRIVATE

M&A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting