cuspera logo CUSPERA

CrowdTwist vs Fivestars: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CrowdTwist vs. Fivestars is based on a specific set of business needs and context. The comparison uses 3662 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CrowdTwist and Fivestars

CrowdTwist, Fivestars, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.

Fivestars focuses on Loyalty Management, Promotion Management with Promotions, Discount Management with Promotions, Engagement Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CrowdTwist

Focus area

CrowdTwist is better than Fivestars for

Software Failure Risk

  • medium

logo Fivestars

Focus area

Fivestars is better than CrowdTwist for

Software Failure Risk

  • low

About

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

FiveStars Customer Acquisition and Customer Loyalty Program

Age

1977

2011

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

34

50

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

identify target customers


engagement management

engaging and following up


campaign management


social media management

social media analytics

managing social media account


sales document management

contract management


lifetime value management


segmentation and targeting


content management


competitive intelligence


personalized marketing


sales incentive management


discount management


promotion management


redemption management


generation of new leads


helpdesk management



sending & publishing communications


communication management

sending & publishing communications


rating and review management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



creating knowledge base


knowledge management

creating knowledge base


contact list management


community building



lead qualification


sales review & feedback


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase customer life time value

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more
  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting