Fivestars Overview

Fivestars helps local businesses attract new customers through automated SMS, email, and their mobile app. Businesses can tap into a network of 50 million customers who love local.

Use Cases

Customers recommend Loyalty Management, Promotion Management, Engagement Management, as the business use cases that they have been most satisfied with while using Fivestars.

Other use cases:

  • Discount Management
  • Digital Signature
  • Sending & Publishing Communications
  • Sales Incentive Management
  • Advertisement
  • Campaign Management
  • Rating And Review Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Fivestars.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Customer Life Time Value
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Fivestars Use-Cases and Business Priorities: Customer Satisfaction Data

Fivestars works with different mediums / channels such as Promotions. Coupons. and Mobile.

Fivestars's features include Rewards, Gamification, Alerts: Popups & Notifications, etc. and Fivestars support capabilities include Email Support, Chat Support, Phone Support, etc. also Fivestars analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I love the Fivestars software way that it helps you promote your business and provides loyalty rewards. ...." Peer review by Andrea D., Initiation Clinical Site Manager II, Pharmaceuticals

Fivestars, Preferred Patron, Loyalzoo, Tapmango, RepeatRewards, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fivestars

Top Industries

  • Retail
  • Food & Beverages
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Fivestars is popular in Retail, Food & Beverages, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Fivestars Use Cases

How can Fivestars enhance your Loyalty Management process?

How efficiently Does Fivestars manage your Promotion Management?

What benefits does Fivestars offer for Engagement Management?

How does Fivestars address your Discount Management Challenges?

What benefits does Fivestars offer for Digital Signature?

32+ more Business Use Cases

15 buyers and buying teams have used Cuspera to assess how well Fivestars solved their Customer Loyalty Management needs. Cuspera uses 2996 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Frequently Asked Questions(FAQ)

for Fivestars

What is Fivestars?

Fivestars is a Marketing platform for local businesses. It is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty.

The primary features offered by FiveStars include acquisition of customers, loyalty and retention, marketing automation, promotions. The customer acquisition features provide promotions and shareable autopilot message that ensures every deal sent is shared by loyal customers. FiveStars also enables each promotion and autopilot message has a traceable link and call to action link. The Loyalty and retention provides components such as segmentation, import and tagging. Segmentation provides an excellent platform for delivering offers to a special group whether the group is a pre-populated group or a tag devised. The tagging facilitates further customization to enhance the experience for customers. Import enables easy import of contact for any email service. The Marketing automation enables to bring back the customers found through the FiveStars network to store by using targeted messaging tools.

With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attract their existing customers, but encourages them to spend more, resulting in higher income and much-improved ROI.

What is Fivestars used for?

Fivestars is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Promotion Management and Engagement Management .

What are the top features of Fivestars?

Rewards, Gamification and Alerts: popups & Notifications are some of the top features of Fivestars.

Who uses Fivestars?

Fivestars is used by Retail, Food & Beverages and Education among other industries.

What are Fivestars alternatives?

Preferred Patron, Loyalzoo, Tapmango and RepeatRewards are popular alternatives for Fivestars.
lightning

Peers used Fivestars for loyalty management and promotion management

Fivestars Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.66/5 ★

Read Reviews (32)
Custom Reports

3.41/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.66/5 ★

Read Reviews (32)
Custom Reports

3.41/5 ★

Read Reviews (47)

Fivestars Integrations

Fivestars integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.57/5 ★

Read Reviews (57)
Data Import

3.76/5 ★

Read Reviews (117)

Software Failure Risk Guidance

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for Fivestars

Overall Risk Meter

Low Medium High

Top Failure Risks for Fivestars

Fivestars Profile

Company Name

Fivestars

Company Website

https://www.fivestars.com/

Year Founded

2011

HQ Location

Employees

251-500

Social

Financials

SERIES D