Comparison Summary
This comparison report of CrowdTwist vs. LoyaltyTrac® is based on a specific set of business needs and context. The comparison uses 799 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CrowdTwist and LoyaltyTrac®
CrowdTwist, LoyaltyTrac®, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.
LoyaltyTrac® focuses on Loyalty Management, Helpdesk Management, Social Media Management, Sales Incentive Management, etc.
"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald
"We were looking for an advantage against other dealers, to keep our customers returning here, increasing their service visit count and amount of their service dollar they spend with us. Because of LoyaltyTrac, our service visitations more than doubl...ed and customer-pay spend increased from $207 to $222 per repair order " - Roy Reynolds
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences
LoyaltyTrac Rewards Program for maximum ease-of-use and profitability
Age
1977
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
34
16
Total Goals
(we found evidences for)
10
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Improve brand engagement
-
Scale best practices
-
Acquire customers
-
Increase customer life time value
-
Improve digital and social presence
-
Increase sales & revenue
-
Grow market share
-
Build brand awareness
-
Enter new markets internationally or locally
- See 7 more
-
Enhance customer relationships
-
Acquire customers
-
Increase customer life time value
-
Scale best practices
-
Increase sales & revenue
- See 2 more
Top Channels
Channels Used
-
support groups
-
mobile
-
offline
-
website
-
point of sale
-
mobile app
-
movies
- See 4 more
-
support groups
-
mobile
-
offline
-
website
-
point of sale
-
mobile app
-
movies
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
