Comparison Summary
This comparison report of CrowdTwist vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 2003 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CrowdTwist and Touchpoint
CrowdTwist, Touchpoint, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.
Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences
Touchpoint.io | POS solution offers robust control, rich reporting, and rapid
Age
1977
Financials
IPO
SERIES B
Business Need
Total Processes
(we found evidences for)
34
33
Total Goals
(we found evidences for)
10
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve brand engagement
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Scale best practices
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Acquire customers
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Increase customer life time value
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Improve digital and social presence
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Increase sales & revenue
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Grow market share
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Build brand awareness
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Enter new markets internationally or locally
- See 7 more
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Acquire customers
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Enhance customer relationships
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Enter new markets internationally or locally
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Increase sales & revenue
- See 1 more
Top Channels
Channels Used
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mobile
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e-mail
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mobile app
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phone calls
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offline
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user generated content
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blogs
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social media
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Facebook
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newsletter
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trade shows
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website
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point of sale
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events
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promotions
- See 12 more
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mobile
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e-mail
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mobile app
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phone calls
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offline
-
user generated content
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blogs
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social media
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Facebook
-
newsletter
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trade shows
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website
-
point of sale
-
events
-
promotions
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
