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Compare Customer Radar vs Lumoa

Failure Risk Guidance Security Report ?

Failure Risk for Customer Radar medium Failure Risk for Lumoa medium
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Comparison Summary

For Customer Radar vs Lumoa comparison, Our AI algorithm looked at 1043 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Customer Radar and Lumoa to solve their respective business needs.

Pros and cons of Customer Radar and Lumoa

Customer Radar is more suited to businesses that require Customer Feedback Management and Engagement Management where as Lumoa is focused towards Customer Feedback Management with Promotions and Workflow Management .

logo Customer Radar

Focus area

Software Failure Risk

  • medium

logo Lumoa

Focus area

Software Failure Risk

  • medium

About

Customer Radar - Voice of Customer feedback software based ...

Make Customer Feedback Actionable - Lumoa Net Promoter ...

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

28

27

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (114)

Read Reviews (87)

measuring net promoter score

Read Reviews (27)

Read Reviews (50)

measuring customer satisfaction

Read Reviews (12)

Read Reviews (8)

engagement management

Read Reviews (51)

Read Reviews (11)

engaging and following up

Read Reviews (27)

Read Reviews (8)

customer case management

Read Reviews (12)

Read Reviews (1)

competitive intelligence

Read Reviews (10)

Read Reviews (2)

lifetime value management

Read Reviews (9)

Read Reviews (0)

contact list management

Read Reviews (6)

Read Reviews (0)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (0)

sending & publishing communications

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (2)

generation of new leads

Read Reviews (2)

Read Reviews (1)

helpdesk management

Read Reviews (1)

Read Reviews (10)

sales call management

Read Reviews (1)

Read Reviews (7)

workflow management

Read Reviews (1)

Read Reviews (13)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Grow market share

  • Build brand awareness

  • Increase sales & revenue

  • Improve ROI

  • See 4 more

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more

  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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No Data

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting