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Compare Customer Radar vs Oracle Advertising and Customer Experience (CX)

Comparison Summary

For Customer Radar vs Oracle Advertising and Customer Experience (CX) comparison, Our AI algorithm looked at 2231 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Customer Radar and Oracle Advertising and Customer Experience (CX) to solve their respective business needs.

Pros and cons of Customer Radar and Oracle Advertising and Customer Experience (CX)

Customer Radar is more suited to businesses that require Customer Feedback Management and Engagement Management where as Oracle Advertising and Customer Experience (CX) is focused towards Engagement Management and Loyalty Management .

Both Customer Radar and Oracle Advertising and Customer Experience (CX) are Customer Experience Management software, peers recommend Customer Radar for measuring net promoter score where as Oracle Advertising and Customer Experience (CX) is more known for campaign management and advertisement .

logo Customer Radar

Focus area

Customer Radar is better than Oracle Advertising and Customer Experience (CX) for

Software Failure Risk

  • medium

logo Oracle Advertising and Customer Experience (CX)

Focus area

Oracle Advertising and Customer Experience (CX) is better than Customer Radar for

Software Failure Risk

  • low

About

Customer Radar - Voice of Customer feedback software based ...

CX Cloud to build, manage, and maintain customer relationships.

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

28

82

Total Goals
(we found evidences for)

7

17

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


customer case management


competitive intelligence


lifetime value management


contact list management


sales review & feedback


communication management

sending & publishing communications


training & onboarding


loyalty management


generation of new leads


helpdesk management



international marketing


sales call management


workflow management



campaign management


proposal & quote management


contract management



sales document management

proposal & quote management

contract management



account management


trade show marketing


community building



segmentation and targeting


products & pricelist management




content management


personalized marketing



subscription management



discount management


promotion management



compliance & governance


advocacy management


relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Grow market share

  • Build brand awareness

  • Increase sales & revenue

  • Improve ROI

  • See 4 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • Improve efficiency

  • Improve internal communications

  • See 14 more

Top Channels

Channels Used

  • e-mail

  • offline

  • trade shows

  • omnichannel

  • phone calls

  • promotions

  • mobile

  • chat

  • website

  • point of sale

  • mobile app

  • user generated content

  • blogs

  • coupons

  • games

  • text SMS

  • on premises

  • social media

  • mass media

  • television

  • Whatsapp

  • events

  • mobile ads

  • Slack

  • See 21 more
  • e-mail

  • offline

  • trade shows

  • omnichannel

  • phone calls

  • promotions

  • mobile

  • chat

  • website

  • point of sale

  • mobile app

  • user generated content

  • blogs

  • coupons

  • games

  • text SMS

  • on premises

  • social media

  • mass media

  • television

  • Whatsapp

  • events

  • mobile ads

  • Slack

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting