Customer Thermometer vs zurvey.io: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Customer Thermometer low Failure Risk for zurvey.io medium

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Comparison Summary

This comparison report of Customer Thermometer vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 1902 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Customer Thermometer and zurvey.io

Customer Thermometer, zurvey.io, CustomerSure, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Customer Thermometer covers Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"We were hugely impressed with Customer Thermometer’s modern and engaging interface, and the data we could glean at the touch of a button. The product is easy, clean to use and implement. It has truly enabled us to benefit from the gift of feedback i...n real-time. " - Michael O’Neill

"Open-ended feedbacks are the essence of a survey, as it delivers tangible insights from respondents. Zurvey.io has proved many times to be a professional and reliable partner in these analyses. " - Tamás Sellei

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Customer Thermometer

Focus area

Customer Thermometer is better than zurvey.io for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

zurvey.io

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

zurvey.io | A feedback analyser

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (300)

Read Reviews (8)

measuring net promoter score

Read Reviews (57)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (52)

Read Reviews (1)

helpdesk management

Read Reviews (75)

Read Reviews (0)

engagement management

Read Reviews (57)

Read Reviews (2)

engaging and following up

Read Reviews (42)

Read Reviews (0)

communication management

Read Reviews (27)

Read Reviews (0)

sending & publishing communications

Read Reviews (27)

Read Reviews (0)

rating and review management

Read Reviews (22)

Read Reviews (0)

contact list management

Read Reviews (21)

Read Reviews (1)

sales document management

digital signature

contract management

proposal & quote management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (9)

Read Reviews (0)

lifetime value management

Read Reviews (8)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (0)

loyalty management

Read Reviews (3)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

channel marketing

coaching

market research

customer case management

white labeling

market survey

relationship management

lead analytics

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Acquire customers
Scale best practices
Increase customer life time value
Improve stakeholder relations
Improve ROI
Improve visibility
Build brand awareness
Improve digital and social presence
Establish thought leadership
See 7 more

Enhance customer relationships

Top Channels

Channels Used

phone calls
offline
on premises

phone calls
offline
on premises

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Customer Thermometer vs zurvey.io: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Customer Thermometer vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 1902 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Customer Thermometer and zurvey.io

Customer Thermometer, zurvey.io, CustomerSure, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Customer Thermometer covers Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Customer Thermometer

Focus area

Customer Thermometer is better than zurvey.io for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

zurvey.io

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Customer Thermometer

Get a personalised risk report for zurvey.io

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.