Comparison Summary
This comparison report of CustomerCount vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 1063 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CustomerCount and Betterworks Engage
CustomerCount, Betterworks Engage, Spark Chart, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CustomerCount covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.
Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.
"CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience ...better and create great vacations for our guests. " - Breckenridge Grand Vacations
"We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been abl...e to do it in the simplest and smoothest way we could find. " - Roberta Gentile
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About
Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously
Feedback Management Platform to collect honest feedback from employees
Financials
NA
SERIES B
Business Need
Total Processes
(we found evidences for)
43
15
Total Goals
(we found evidences for)
13
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve stakeholder relations
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Launch new products
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Grow market share
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Improve brand engagement
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Build brand awareness
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Improve ROI
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve internal communications
- See 10 more
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Improve ROI
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Scale best practices
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Improve visibility
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Enhance customer relationships
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Improve internal communications
- See 2 more
Top Channels
Channels Used
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e-mail
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e-mail
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
