Comparison Summary
This comparison report of CustomerCount vs. Toluna Start is based on a specific set of business needs and context. The comparison uses 1777 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CustomerCount and Toluna Start
CustomerCount, Toluna Start, Spark Chart, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CustomerCount covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.
Toluna Start focuses on Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.
"CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience ...better and create great vacations for our guests. " - Breckenridge Grand Vacations
"The team at Toluna Singapore have become our go-to agency for fast turn research. Thanks to what this team can deliver, we can run global studies within a few days. I've never seen an agency work so hard to deliver (and I've worked with numerous gre...at agencies). Equally important to me, they have excellent attention to detail to ensure accuracy in everything we do and share. I trust them a lot and see them as an extension of my global team. " - hp
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About
Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously
End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research
Financials
NA
PRIVATE
Business Need
Total Processes
(we found evidences for)
43
47
Total Goals
(we found evidences for)
13
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve stakeholder relations
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Launch new products
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Grow market share
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Improve brand engagement
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Build brand awareness
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Improve ROI
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve internal communications
- See 10 more
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Build brand awareness
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Enhance customer relationships
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Grow market share
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Acquire customers
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Enter new markets internationally or locally
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Launch new products
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Establish thought leadership
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Improve efficiency
- See 5 more
Top Channels
Channels Used
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website
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social media
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e-mail
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offline
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point of sale
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video
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promotions
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mobile
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user generated content
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blogs
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print media
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magazine
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mass media
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television
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mobile app
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Facebook
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Twitter
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LinkedIn
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Facebook page
- See 16 more
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website
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social media
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e-mail
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offline
-
point of sale
-
video
-
promotions
-
mobile
-
user generated content
-
blogs
-
print media
-
magazine
-
mass media
-
television
-
mobile app
-
Facebook
-
Twitter
-
LinkedIn
-
Facebook page
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
