Comparison Summary
This comparison report of Customer.io vs. Sharpspring is based on a specific set of business needs and context. The comparison uses 16539 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Customer.io and Sharpspring
Customer.io, Sharpspring, Upland adestra, Marigold Engage, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Customer.io covers Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management with E-Mail, Training & Onboarding with E-Mail, etc.
Sharpspring focuses on Engagement Management with E-Mail, Workflow Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, etc.
"The onboarding experience at Customer.io was so great. Segment has the ‘replay’ feature, so it was super easy to switch over. Other companies claimed to have easy integrations with Segment but we found out the hard way that it wasn’t true. " - Neal O’Grady
"SharpSpring is very user-friendly, and the quality of support is exceptional! You can easily jump on the phone with SharpSpring's support team, troubleshoot your problems, and get your questions answered right away. " - Lianne Peters
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Send Automated Messages. Deliver Results.
Sales & Marketing Automation Platform to boost conversions and deliver results.
Age
2012
2011
Financials
SERIES A
IPO
Business Need
Total Processes
(we found evidences for)
65
123
Total Goals
(we found evidences for)
12
19
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Scale best practices
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Enter new markets internationally or locally
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Build brand awareness
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Launch new products
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Improve ROI
-
Improve brand engagement
-
Improve efficiency
- See 9 more
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Acquire customers
-
Improve ROI
-
Enhance customer relationships
-
Increase sales & revenue
-
Grow market share
-
Enter new markets internationally or locally
-
Improve internal communications
-
Scale best practices
-
Improve stakeholder relations
-
Launch new products
-
Improve digital and social presence
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Build brand awareness
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Improve consistency
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Increase customer life time value
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Improve brand engagement
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Establish thought leadership
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Shorten ramp up time
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Improve visibility
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Improve efficiency
- See 16 more
Top Channels
Channels Used
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e-mail
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website
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social media
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phone calls
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user generated content
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blogs
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offline
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newsletter
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mobile
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promotions
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LinkedIn
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Facebook
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mobile app
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point of sale
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Instagram
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video
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on premises
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trade shows
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chat
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text SMS
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Twitter
-
events
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out of home
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brochure
-
support groups
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mass media
-
television
-
games
-
coupons
-
display advertisement
-
omnichannel
-
print media
-
magazine
-
movies
-
radio
-
Pinterest
- See 33 more
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e-mail
-
website
-
social media
-
phone calls
-
user generated content
-
blogs
-
offline
-
newsletter
-
mobile
-
promotions
-
LinkedIn
-
Facebook
-
mobile app
-
point of sale
-
Instagram
-
video
-
on premises
-
trade shows
-
chat
-
text SMS
-
Twitter
-
events
-
out of home
-
brochure
-
support groups
-
mass media
-
television
-
games
-
coupons
-
display advertisement
-
omnichannel
-
print media
-
magazine
-
movies
-
radio
-
Pinterest
- See 33 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
