Comparison Summary

CustomerSure: Customersure provides comprehensive tools for a top-tier Voice of the Customer program. Everything needed for success is included.

Medallia Agent Connect: Medallia Agent Connect empowers customer service teams to stay engaged and deliver excellent experiences. Remote and in-house contact center teams benefit equally.

logo CustomerSure

Focus area

CustomerSure is better than Medallia Agent Connect for

Software Failure Risk

  • medium

logo Medallia Agent Connect

Focus area

Medallia Agent Connect is better than CustomerSure for

Software Failure Risk

  • low

CustomerSure and Medallia Agent Connect: Customer Satisfaction Data

Most deployed common Use Cases for CustomerSure and Medallia Agent Connect

How can CustomerSure and Medallia Agent Connect optimize your Collecting Feedback Workflow?

How does CustomerSure and Medallia Agent Connect facilitate Engaging Conversational Surveys?


CustomerSure in Action: Unique Use Cases

What makes CustomerSure ideal for Playbook Creation?


Medallia Agent Connect in Action: Unique Use Cases

What benefits does Medallia Agent Connect offer for Coaching?

What solutions does Medallia Agent Connect provide for Performance Management?

What benefits does Medallia Agent Connect offer for Rating And Review Management?

About

Customer Feedback Software to gather insights to drive real change

Empower your customer service teams from anywhere

Age

2010

2001

Financials

PRIVATE

SERIES F

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting