CustomerSure Overview
CustomerSure enables businesses to effectively manage customer feedback through its AI-powered Voice of Customer (VoC) platform. This tool is designed for organizations aiming to enhance customer experience by transforming feedback into actionable insights. By leveraging expert consultancy, CustomerSure ensures that feedback is not only collected but also utilized to drive tangible improvements in customer satisfaction. A standout feature is its ability to seamlessly integrate feedback into existing processes, ensuring that customer-centric brands can maintain a competitive edge. This platform is ideal for companies prioritizing customer experience, offering a structured approach to understanding and acting on customer needs.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Playbook Creation, as the business use cases that they have been most satisfied with while using CustomerSure.
Business Priorities
Improve Customer Satisfaction and Scale Best Practices are the most popular business priorities that customers and associates have achieved using CustomerSure.
CustomerSure Use-Cases and Business Priorities: Customer Satisfaction Data
CustomerSure works with different mediums / channels such as E-Mail. Offline. Point Of Sale etc.
CustomerSure's features include Embedded Survey Forms, and Calculator. and CustomerSure support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CustomerSure analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Since being a beta tester for this app, it's validating to get feedback from customers that everything worked out...." Peer review by Simply Superheroes
CustomerSure, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Customersure provides comprehensive tools for a top-tier Voice of the Customer program. Everything needed for success is included.
Popular Business Setting
for CustomerSure
Top Industries
- Oil & Energy
- Food & Beverages
Popular in
- Small Business
CustomerSure is popular in Oil & Energy, and Food & Beverages, and is widely used by Small Business,
Comprehensive Insights on CustomerSure Use Cases
What solutions does CustomerSure provide for Collecting Feedback?
What makes CustomerSure ideal for Engaging Conversational Surveys?
How efficiently Does CustomerSure manage your Playbook Creation?
What solutions does CustomerSure provide for Contact List Management?
How can CustomerSure enhance your Helpdesk Management process?
16+ more Business Use Cases
17 buyers and buying teams have used Cuspera to assess how well CustomerSure solved their Customer Feedback Management needs. Cuspera uses 694 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Case Studies
CASE STUDY GBG Plc
CASE STUDY Connect Housing
CASE STUDY Marmalade Insurance
CASE STUDY Covéa Insurance
CASE STUDY Philips Sonicare
CASE STUDY KK Wind Solutions
Video
How to measure and increase the ROI of customer experience CustomerSure Webinar
Frequently Asked Questions(FAQ)
for CustomerSure
What is CustomerSure?
CustomerSure is a Customer Experience and Feedback Software that helps to gather insights, communicate them across the business, and use them to drive real change. It helps to measure and improve the Net Promoter Score, CSAT and Customer Effort Score, and demonstrate the impact of customer experience projects. It also helps to improve customer loyalty and retention, identify efficiencies and process improvements and so on.
CustomerSure helps to design and execute customer feedback processes that transform the business performance. Its comprehensive features like delivering user-friendly, responsive surveys and resolving urgent problems instantly, allows to collect, monitor and respond to customer feedback, and put the customer’s voice at the heart of the business.
What is CustomerSure used for?
What are the top features of CustomerSure?
Who uses CustomerSure?
What are CustomerSure alternatives?
Peers used CustomerSure for Collecting feedback and Engaging conversational surveys
CustomerSure Competitors
CustomerSure Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (37) |
| Analytics | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (37) |
| Analytics | Read Reviews (26) |
Software Failure Risk Guidance
?for CustomerSure
Overall Risk Meter
Top Failure Risks for CustomerSure
Customer Sure Limited Profile
HQ Location
Employees
1-10
Social
Financials
PRIVATE
