Comparison Summary

CustomerSure: Customersure provides comprehensive tools for a top-tier Voice of the Customer program. Everything needed for success is included.

Userback: Userback empowers product teams with in-app surveys, feedback widgets, session replays, and feature portals. Valuable user insights are unlocked to increase conversion rates and improve retention.

logo CustomerSure

Focus area

CustomerSure is better than Userback for

Software Failure Risk

  • medium

logo Userback

Focus area

Software Failure Risk

  • medium

CustomerSure and Userback: Customer Satisfaction Data

Most deployed common Use Cases for CustomerSure and Userback

What solutions does CustomerSure and Userback provide for Collecting Feedback?


CustomerSure in Action: Unique Use Cases

How can CustomerSure enhance your Engaging Conversational Surveys process?

How can CustomerSure enhance your Playbook Creation process?


Userback in Action: Unique Use Cases

What makes Userback ideal for Automated Workflows?

How can Userback optimize your Collaboration Workflow?

How does Userback address your Training & Onboarding Challenges?

About

Customer Feedback Software to gather insights to drive real change

Real time customer feedback tool to collect feedback with video and screenshots

Age

2010

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting