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Cyara vs UpMail: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cyara vs. UpMail is based on a specific set of business needs and context. The comparison uses 969 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cyara and UpMail

Cyara, UpMail, Pega Platform, Medallia Experience Orchestration, etc., belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cyara covers Engagement Management, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Training & Onboarding, etc.

UpMail focuses on Sales Document Management, Engagement Management with E-Mail, Account Management with E-Mail, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cyara

Focus area

Software Failure Risk

  • low

logo UpMail

Focus area

UpMail is better than Cyara for

Software Failure Risk

  • medium

About

Cyara | Automated CX Assurance Platform

Digitalising your sales process whilst enriching your customer buying experience.

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

18

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


contact list management


training & onboarding



customer case management



communication management

tracking & monitoring communications


workflow management


customer feedback management


sales call management


proposal & quote management



sales document management

proposal & quote management


account management


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve ROI

  • Grow market share

  • Improve consistency

  • Improve digital and social presence

  • See 7 more
  • Increase sales & revenue

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Scale best practices

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • promotions

  • social media

  • See 1 more
  • e-mail

  • phone calls

  • promotions

  • social media

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting