Comparison Summary
This comparison report of Delighted platform vs. AfterShip is based on a specific set of business needs and context. The comparison uses 4230 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Delighted platform and AfterShip
Delighted platform, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management, whereas AfterShip, Metrilo, CartStack, etc., belong to a category of solutions that help E-Commerce Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
AfterShip focuses on Engagement Management with Website, Communication Management with E-Mail, Helpdesk Management with Website, Social Media Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback tool to gather actionable feedback from your customers
AfterShip: The #1 Shipment Tracking Platform
Financials
SEED
SERIES A
Business Need
Total Processes
(we found evidences for)
53
27
Total Goals
(we found evidences for)
13
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve efficiency
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Improve brand engagement
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Launch new products
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Enter new markets internationally or locally
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Build brand awareness
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Improve digital and social presence
- See 6 more
Top Channels
Channels Used
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website
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e-mail
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offline
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point of sale
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phone calls
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text SMS
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social media
- See 4 more
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website
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e-mail
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offline
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point of sale
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phone calls
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text SMS
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social media
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
