Comparison Summary
This comparison report of Delighted platform vs. Feedier is based on a specific set of business needs and context. The comparison uses 4872 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Delighted platform and Feedier
Delighted platform, Feedier, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
Feedier focuses on Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.
"Delighted gives us the raw feedback from our users – what is working for them and where we can do better. I start each week with the weekly digest just to make sure I’m focusing my time on our users and on our biggest problems. " - Amanda Richardson
"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback tool to gather actionable feedback from your customers
Next generation feedback tool that automatically collects real-time feedback
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
53
50
Total Goals
(we found evidences for)
13
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Grow market share
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Launch new products
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Improve navigation
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Scale best practices
- See 9 more
Top Channels
Channels Used
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promotions
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e-mail
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social media
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text SMS
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coupons
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website
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newsletter
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review sites
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Facebook
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chat
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phone calls
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user generated content
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blogs
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Yelp
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Tripadvisor
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mobile
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games
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offline
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point of sale
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Slack
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Amazon
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video
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mass media
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on premises
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radio
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television
- See 23 more
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promotions
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e-mail
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social media
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text SMS
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coupons
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website
-
newsletter
-
review sites
-
Facebook
-
chat
-
phone calls
-
user generated content
-
blogs
-
Yelp
-
Tripadvisor
-
mobile
-
games
-
offline
-
point of sale
-
Slack
-
Amazon
-
video
-
mass media
-
on premises
-
radio
-
television
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
