Comparison Summary

Delighted platform: Delighted-platform is used to collect quick feedback from employees, products, and customers. Chosen by top brands, it is a self-serve experience management tool.

Sogolytics: Sogolytics offers a secure experience management platform for creating surveys that measure engagement and gather feedback. It enhances customer retention, predicts issues, and provides insights through comprehensive analytics and multi-channel distribution.

logo Delighted platform

Focus area

Software Failure Risk

  • medium

logo Sogolytics

Focus area

Sogolytics is better than Delighted platform for

Software Failure Risk

  • low

Delighted platform and Sogolytics: Customer Satisfaction Data

Most deployed common Use Cases for Delighted platform and Sogolytics

How can Delighted platform and Sogolytics optimize your Collecting Feedback Workflow?

Delighted Platform and Sogolytics both collect customer feedback through surveys. Delighted Platform specializes in gathering real-time feedback via email, web, or SMS, while Sogolytics offers a broader CX platform for measuring various customer metrics. Delighted Platform focuses on NPS surveys, while Sogolytics can also measure CSAT, CES, and other metrics.
"...Simple to use net promoter score tool...." Peer review by Patrick E., Internet
"...SoGoSurvey's feedback management platform seamlessly automates data collection and analysis for organizations of all sizes...." Peer review from SoGoSurvey

What makes Delighted platform and Sogolytics ideal for Engaging Conversational Surveys?

How can Delighted platform and Sogolytics enhance your Helpdesk Management process?


Sogolytics in Action: Unique Use Cases

Why is Sogolytics the best choice for Social Media Management?

How can Sogolytics enhance your Communication Management process?

About

Customer feedback tool to gather actionable feedback from your customers

Actionable survey data with advanced data management and enterprise online survey software

Age

2013

Financials

SEED

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting