Comparison Summary
Delighted platform: Delighted-platform is used to collect quick feedback from employees, products, and customers. Chosen by top brands, it is a self-serve experience management tool.
SurveyMonkey CX: SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.
Delighted platform
Focus area
Delighted platform is better than SurveyMonkey CX for
Software Failure Risk
Delighted platform and SurveyMonkey CX: Customer Satisfaction Data
Most deployed common Use Cases for Delighted platform and SurveyMonkey CX
How can Delighted platform and SurveyMonkey CX enhance your Collecting Feedback process?
"...Sending NPS, CSAT, SMS based surveys to customers Support has been phenomenal...." Peer review by Neha V., Information Technology and Services
"...SurveyMonkey CX is a pretty straightforward platform for collecting NPS data globally...." Peer review by Michelle S., Marketing Contractor, Mechanical or Industrial Engineering
Why is Delighted platform and SurveyMonkey CX the best choice for Engaging Conversational Surveys?
Delighted platform in Action: Unique Use Cases
What benefits does Delighted platform offer for Helpdesk Management?
SurveyMonkey CX in Action: Unique Use Cases
How can SurveyMonkey CX enhance your Campaign Management process?
What solutions does SurveyMonkey CX provide for Competitive Intelligence?
About
Customer feedback tool to gather actionable feedback from your customers
Feedback management tool to build a CX program that adapts to customer needs
Age
1999
Financials
SEED
PRIVATE
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
