Comparison Summary
This comparison report of Delighted platform vs. Upland Rant & Rave is based on a specific set of business needs and context. The comparison uses 3368 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Delighted platform and Upland Rant & Rave
Delighted platform, Upland Rant & Rave, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
Upland Rant & Rave focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.
"Delighted just brings so much visibility to what we’re doing. It can be hard to get a customer to respond. Sending a Delighted survey is an easy way to open up a conversation without being too salesy. Delighted makes my job easier across the board b...ecause it’s easier to get in touch with people. " - Rebecca Sherman
"As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and con...fident in their ability to deliver. Even though the Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. " - Brian Henderson
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Delighted platform
Focus area
Delighted platform is better than Upland Rant & Rave for
Software Failure Risk
Upland Rant & Rave
Focus area
Upland Rant & Rave is better than Delighted platform for
Software Failure Risk
About
Customer feedback tool to gather actionable feedback from your customers
Customer Engagement & Experience Software for capturing feedback and actionable insights
Age
2010
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
53
18
Total Goals
(we found evidences for)
13
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve consistency
Top Channels
Channels Used
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phone calls
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promotions
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e-mail
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coupons
- See 1 more
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phone calls
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promotions
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e-mail
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coupons
- See 1 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
